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- Tasks: Manage and support our global partner network in cybersecurity.
- Company: Join Searchlight Cyber, a leading SaaS B2B cybersecurity company.
- Benefits: Enjoy a competitive salary, great benefits, and career growth opportunities.
- Why this job: Be part of a passionate team making a real difference in cybersecurity.
- Qualifications: Experience in channel management and strong communication skills required.
- Other info: Flexible interview options and a focus on work-life balance.
The predicted salary is between 43200 - 72000 £ per year.
Searchlight Cyber is a leading SaaS B2B cybersecurity company specializing in Continuous Threat Exposure Management (CTEM), offering both Attack Surface Management (ASM) and Threat Intelligence solutions to help organizations proactively identify and mitigate threats. We are seeking a Channel Manager to manage and support our global partner ecosystem across both Government and Commercial sectors.
The Channel Manager will be responsible for managing and supporting our partner network throughout their engagement with Searchlight Cyber. This role will focus on operational excellence—streamlining partner onboarding, executing agreements, facilitating joint go-to-market initiatives, and providing ongoing support to ensure partner success. The Channel Manager will not be directly responsible for selling with the Partners but will play a critical role in enabling the sales team to focus on partner acquisition and revenue growth. The Channel Manager will also contribute to the development and evolution of our global partner program, including partner tiering, incentives, and programmatic benefits.
WHAT WILL I DO?
- Channel Strategy & Administration: Work closely with leadership to refine and implement our channel strategy. Draft and manage partner agreements, ensuring alignment with business goals and legal requirements. Maintain accurate records of partner activities, performance, and contracts. Collaborate with sales leadership to define partner profiles and support recruitment strategies across regions.
- Partner Onboarding & Enablement: Develop and manage a structured onboarding process for new partners. Ensure all partners understand our solutions, sales processes, and engagement models. Coordinate training sessions and provide partners with necessary resources. Localize onboarding and training materials to ensure relevance for regional markets and compliance with local norms.
- Partnership Management & Support: Serve as a primary point of contact for existing partners, ensuring they receive the necessary support. Develop and maintain strong relationships with partners to drive engagement and performance. Monitor partner performance and implement improvement plans where necessary. Act as a liaison between partners and internal teams, including sales, marketing, and operations. Define and monitor partner KPIs and performance metrics, and develop dashboards or reports to track partner-driven pipeline and engagement.
- Joint Go-to-Market Initiatives: Coordinate marketing activities and events with partners to drive demand generation, liaising closely with the marketing department. Assist in developing joint marketing materials and sales enablement tools, working closely with the marketing team. Organize partner webinars, roadshows, and other collaborative initiatives. Plan regionalized partner events and go-to-market activities in coordination with local teams to account for time zones and cultural context.
- Process Optimization & Scalability: Identify and implement process improvements to enhance partner support and engagement. Develop a scalable framework for partner management as the channel business grows. Collaborate with internal teams to ensure seamless integration of channel operations. Identify gaps in partner ecosystem coverage and recommend strategic expansion opportunities in underserved verticals or geographies.
WHAT ARE WE LOOKING FOR?
- Experience in channel management, partner programs, or operations within a SaaS software company focusing on cybersecurity or a related segment.
- Strong understanding of the VAR, MSSP, and reseller ecosystem in both Government and Commercial markets globally.
- Experience working in the US market, followed by EMEA, South America and APAC.
- Experience with partner onboarding, contract negotiation, and program development.
- Ability to manage multiple priorities and work cross-functionally with sales, marketing, and operations teams.
- Excellent communication and relationship-building skills.
- Strong project management skills with attention to detail.
- Experience working with or managing Partner Relationship Management (PRM) platforms, Learning Management Systems (LMS) and Customer Relationship Management (CRM) systems.
- Comfortable operating across time zones and adapting programs to suit different international markets and compliance environments.
WHAT’S IN IT FOR ME?
Job satisfaction; working for a company that is genuinely making people's lives better and helping to reduce the impact of internet-based crime. You will have the opportunity to grow your career with the company in a very exciting industry. On top of a generous salary in line with your experience, you’ll receive a great benefits package and a learning and development plan to help ensure your career always moves in the right direction. We’re a committed team of professionals all from diverse backgrounds - software, data, security, sales and more. We all come together with a real passion for technology and a drive to make a difference - we’re committed to protecting society from threats and actors who use and abuse the dark web. You’ll be challenged with interesting projects that will help you think outside the box and have plenty of opportunities to learn and practice new skills. You’ll be a key member of the team, directly contributing to our customer and supplier relationships and helping business goals. We believe in training & development, having fun and a great work-life balance.
INTERVIEW PROCESS: Screening Call with our Talent Manager, Interview with line manager and senior management. We’d love to meet you in person for an interview, but are happy for a video call too! Offer and onboarding.
Global Channel Manager employer: Searchlight Security Ltd
Contact Detail:
Searchlight Security Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Channel Manager
✨Tip Number 1
Familiarise yourself with the cybersecurity landscape, especially focusing on Continuous Threat Exposure Management (CTEM). Understanding the nuances of this field will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the channel management space, particularly those who have experience in SaaS and cybersecurity. Attend industry events or webinars to connect with potential colleagues and gain insights into best practices that can set you apart.
✨Tip Number 3
Showcase your understanding of partner ecosystems by preparing examples of how you've successfully managed partnerships in the past. Be ready to discuss specific strategies you've implemented to enhance partner engagement and performance.
✨Tip Number 4
Research Searchlight Cyber's current partner programs and initiatives. Being knowledgeable about their existing strategies will allow you to propose innovative ideas during your interview, demonstrating your proactive approach and alignment with their goals.
We think you need these skills to ace Global Channel Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in channel management, partner programs, and operations within the SaaS cybersecurity sector. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Searchlight Cyber's mission and how your skills align with their needs. Mention specific experiences that relate to managing partner relationships and driving engagement.
Highlight Relevant Skills: Emphasise your project management skills, communication abilities, and experience with PRM, LMS, and CRM systems. Provide examples of how you've successfully managed multiple priorities and worked cross-functionally.
Showcase Cultural Adaptability: Since the role involves working across different time zones and markets, include examples of how you've adapted strategies or processes to suit various cultural contexts. This will demonstrate your ability to thrive in a global environment.
How to prepare for a job interview at Searchlight Security Ltd
✨Understand the Company and Its Products
Before your interview, make sure you have a solid understanding of Searchlight Cyber's offerings, particularly in Continuous Threat Exposure Management. Familiarise yourself with their Attack Surface Management and Threat Intelligence solutions, as this knowledge will demonstrate your genuine interest in the role.
✨Showcase Your Channel Management Experience
Be prepared to discuss your previous experience in channel management, especially within the SaaS cybersecurity space. Highlight specific examples of how you've successfully onboarded partners, managed relationships, and contributed to partner programmes, as these are key aspects of the role.
✨Demonstrate Cross-Functional Collaboration Skills
Since the role involves working closely with sales, marketing, and operations teams, be ready to provide examples of how you've effectively collaborated across departments in past roles. This will show that you can navigate complex organisational structures and drive results.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage multiple priorities. Think of situations where you've had to optimise processes or improve partner engagement, and be ready to discuss the outcomes and lessons learned.
