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- Tasks: Manage Salesforce CRM and support IT helpdesk operations daily.
- Company: Join a dynamic IT services company in Cambridgeshire.
- Benefits: Enjoy a hybrid work model with flexible hours and corporate perks.
- Why this job: Perfect for those who love variety and making an impact in tech.
- Qualifications: Experience as a Salesforce Administrator and relevant certifications required.
- Other info: Ideal for mid-senior level candidates looking to grow their skills.
The predicted salary is between 36000 - 60000 £ per year.
This is a great opportunity for a Salesforce Administrator to take ownership of the Salesforce CRM platform while also supporting core IT helpdesk operations. This hybrid role combines CRM expertise with hands-on user administration and IT support, making it ideal for someone who enjoys a varied and impactful workload.
You will be responsible for day-to-day Salesforce administration, including basic platform configuration, troubleshooting issues, and providing support to end users. In addition, you will assist with broader IT operations such as user account provisioning and general Microsoft administration.
What you will need:
- Proven experience in a Salesforce Administrator role, ideally with exposure to service desk support.
- Salesforce Administrator certification (ADM201) is highly desirable.
- Hands-on experience with Salesforce configuration tools (e.g., Flow, validation rules, custom fields).
- Familiarity with Active Directory, Microsoft 365, and general user account management practices.
- Strong analytical and troubleshooting skills, with a service-focused mindset.
- Ability to balance CRM responsibilities with support desk tasks in a dynamic environment.
Salesforce Administrator employer: Simpson Judge
Contact Detail:
Simpson Judge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator
✨Tip Number 1
Familiarise yourself with Salesforce's latest features and updates. Being knowledgeable about the platform will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with current Salesforce Administrators or join relevant online communities. Engaging with professionals in the field can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for practical scenarios that may be discussed during the interview. Think about how you would handle common issues or tasks related to Salesforce administration and IT support.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of past experiences where you successfully resolved technical issues or improved processes. This will highlight your analytical abilities and service-focused mindset.
We think you need these skills to ace Salesforce Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Salesforce Administrator. Focus on relevant skills such as Salesforce configuration, troubleshooting, and user support. Use specific examples to demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your Salesforce Administrator certification and any hands-on experience with tools like Flow and validation rules. Explain how your skills align with the job requirements.
Highlight Relevant Experience: In your application, emphasise any previous roles where you balanced CRM responsibilities with IT support tasks. This will show your ability to manage a varied workload effectively, which is crucial for this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a role involving system administration.
How to prepare for a job interview at Simpson Judge
✨Showcase Your Salesforce Knowledge
Make sure to brush up on your Salesforce skills and be ready to discuss your experience with the platform. Highlight specific tools you've used, like Flow or validation rules, and be prepared to explain how you've applied them in past roles.
✨Demonstrate Problem-Solving Skills
Since troubleshooting is a key part of the role, think of examples where you've successfully resolved issues in a previous position. Be ready to walk through your thought process and the steps you took to find a solution.
✨Understand the Hybrid Work Environment
As this role is hybrid, it's important to express your adaptability to both remote and in-office work. Share any experiences you have with managing tasks in a flexible environment and how you stay organised and productive.
✨Prepare for IT Support Questions
Since the role involves supporting IT operations, review common IT support scenarios and be ready to discuss your familiarity with tools like Active Directory and Microsoft 365. This will show that you're well-rounded and capable of handling various responsibilities.
