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For Companies At a Glance
- Tasks: Manage daily operations and ensure exceptional customer service at our vibrant workspace.
- Company: Join Regus, the world's largest workspace network, dedicated to helping businesses thrive.
- Benefits: Enjoy a competitive salary, inspiring work environment, and training opportunities.
- Why this job: Be part of a dynamic team, foster community connections, and enhance your leadership skills.
- Qualifications: Experience in hospitality or events, strong communication skills, and a knack for multitasking.
- Other info: Work in a supportive atmosphere where your ideas and initiatives are valued.
The predicted salary is between 28800 - 43200 £ per year.
At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses.
The opportunity
As a Community Sales Manager, you’ll be responsible for the smooth running of your Regus centre. You’ll motivate your team to create a great working environment to ensure customer satisfaction and retention.
A typical day at Regus includes:
- Starting the day with an informal team talk over coffee to plan the day.
- Welcoming members and meeting room guests, showing them the facilities and helping them set up their WiFi connections and AV system.
- Meeting new members to understand their business needs and introducing them to other businesses in the centre.
- Running through move-in details with the reception team for new companies.
- Offering tours of the centre to potential customers.
- Hosting monthly operations meetings for Community Sales Managers.
- Conducting final walk-arounds to speak with members and gather feedback.
About You
We’re looking for someone who has the experience and aptitude to manage a smooth running operation. You’ll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:
- A good communicator, used to dealing with customers - ideally in the hospitality or events industry.
- Confident, approachable and able to build strong relationships with customers.
- A great manager, who leads by example and knows how to motivate and inspire a team.
- Happy taking ownership of problems and finding ways to solve them.
- Positive, enthusiastic and able to adapt to fast-changing situations.
- Confident using MS Office and other basic IT packages.
In Addition, You Will:
- Manage the day to day running of the centre, focusing on exceptional customer service.
- Inspire your team of associates, developing their skills to get the best from each team member.
- Promote your centre to new customers and show them how flexible workspace could enhance their business.
- Generate leads by delivering engaging networking events within your community.
What We Offer
On top of a competitive salary package you’ll enjoy a bright and inspiring work environment along with training and development opportunities.
Community Sales Manager employer: Regus
Contact Detail:
Regus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Sales Manager
✨Tip Number 1
Familiarise yourself with Regus and its offerings. Understanding their products and services will help you engage effectively with potential customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Network within the local business community. Attend events or meet-ups where you can connect with potential clients and other professionals, showcasing your ability to build relationships, which is crucial for the Community Sales Manager role.
✨Tip Number 3
Prepare to discuss your experience in customer service and team management. Be ready to share specific examples of how you've motivated teams and resolved issues, as these skills are essential for the position.
✨Tip Number 4
Showcase your adaptability and problem-solving skills. Think of scenarios where you've successfully navigated challenges in a fast-paced environment, as this will resonate well with the expectations of the role.
We think you need these skills to ace Community Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and management, particularly in customer service or hospitality. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community engagement and sales. Mention specific examples of how you've motivated teams and improved customer satisfaction in previous roles.
Showcase Your Communication Skills: In your application, emphasise your communication skills. Provide examples of how you've successfully built relationships with customers and managed teams, as these are crucial for the Community Sales Manager role.
Highlight Problem-Solving Abilities: Demonstrate your ability to pre-empt issues and solve problems effectively. Include examples from past experiences where you took ownership of challenges and found successful solutions.
How to prepare for a job interview at Regus
✨Show Your Customer Service Skills
As a Community Sales Manager, you'll be dealing with customers regularly. Be prepared to share examples of how you've provided exceptional customer service in the past, especially in hospitality or events.
✨Demonstrate Your Leadership Qualities
This role requires you to inspire and motivate your team. Think of specific instances where you've successfully led a team or managed a project, and be ready to discuss your approach to leadership.
✨Prepare for Multitasking Scenarios
The job involves juggling multiple tasks at once. During the interview, be ready to explain how you prioritise tasks and manage your time effectively, especially in a fast-paced environment.
✨Research Regus and Its Offerings
Familiarise yourself with Regus's products and services. Understanding their flexible workspace solutions will help you articulate how you can promote these offerings to potential customers during the interview.
