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- Tasks: Handle customer inquiries and provide solutions to create a positive experience.
- Company: Join a programme connecting you with top UK employers for remote roles.
- Benefits: Enjoy flexible schedules, free training, and nationally recognised qualifications.
- Why this job: Perfect for developing skills in a supportive, remote work environment.
- Qualifications: No prior experience needed; just bring your communication and problem-solving skills.
- Other info: Limited places available; apply now to secure your spot!
The predicted salary is between 30000 - 42000 £ per year.
FREE REMOTE WORKING EMPLOYMENT PROGRAMME – 5-DAYS, ONLINE Are you looking for a remote job as a customer service Executive? We work with some of the UK\’s largest employers to give you direct access to a range of remote & hybrid customer service roles with flexible schedules for a healthy work-life balance. Remote job opportunities are part of a FREE 5-day, fully-funded, pre-employment training programme that prepares you for remote roles and includes nationally recognized qualifications. This is a free (government-funded) programme, but some eligibility conditions will apply. Programme Topics Include What is Remote Working? How To Set Up Your Home Office How To Stay Motivated Maintaining a Positive Mindset CV Workshop Application Support Customer Service Skills Equality & Diversity at Work Limited places are available, so apply online now! Remote Customer Service Job Overview In a remote customer service job, you\’ll handle customer inquiries and provide solutions, creating a positive experience. These work-from-home roles demand skills such as communication and problem-solving. Check out the latest virtual customer service jobs and companies hiring! Responsibilities Include Professionally process outbound sales and/or customer service calls Respond to customer questions Resolve customer issues Record and verify accurate information on all calls Maintain consistent, reliable attendance standards If you\’re looking for an exciting opportunity to develop your skills as a remote customer service operative, this could be ideal for you. Apply online today! #J-18808-Ljbffr
Customer Service Executive - Remote employer: Dekalogic
Contact Detail:
Dekalogic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive - Remote
✨Tip Number 1
Familiarise yourself with the tools and software commonly used in remote customer service roles. Being comfortable with platforms like CRM systems or communication tools can give you an edge during interviews.
✨Tip Number 2
Practice your communication skills, especially in a virtual setting. Consider role-playing scenarios with friends or family to simulate customer interactions, which will help you feel more confident.
✨Tip Number 3
Research the companies that are hiring for remote customer service positions. Understanding their values and customer service approach can help you tailor your responses during interviews.
✨Tip Number 4
Network with professionals already working in remote customer service roles. Join online forums or social media groups where you can ask questions and gain insights about the industry.
We think you need these skills to ace Customer Service Executive - Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and skills. Emphasise your communication abilities, problem-solving skills, and any previous remote work experience to stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in remote work and how you can contribute to creating a positive customer experience.
Highlight Relevant Skills: In your application, specifically mention skills that are crucial for customer service roles, such as empathy, patience, and adaptability. Use examples from past experiences to demonstrate these skills.
Follow Application Instructions: Carefully read the application instructions provided by the company. Ensure you submit all required documents and complete any online assessments or questionnaires as requested.
How to prepare for a job interview at Dekalogic
✨Showcase Your Communication Skills
As a Customer Service Executive, strong communication is key. During the interview, make sure to articulate your thoughts clearly and listen actively to the interviewer. This will demonstrate your ability to handle customer inquiries effectively.
✨Prepare for Common Scenarios
Expect questions about how you would handle specific customer service situations. Think of examples from your past experiences where you successfully resolved issues or provided excellent service. This will show that you're ready for the challenges of the role.
✨Highlight Your Problem-Solving Abilities
Employers are looking for candidates who can think on their feet. Be prepared to discuss times when you've had to solve problems quickly and efficiently. This will illustrate your capability to maintain a positive experience for customers.
✨Demonstrate Your Understanding of Remote Work
Since this is a remote position, it's important to convey your understanding of remote working dynamics. Discuss how you stay motivated and organised while working from home, as well as any tools or strategies you use to maintain productivity.
