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- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a renowned hotel brand known for its exceptional service.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a solid pension scheme.
- Why this job: Grow your management skills in a supportive environment with clear career progression.
- Qualifications: Experience in retail or leadership roles is essential; strong communication skills required.
- Other info: Immediate start available; guaranteed 32 hours a week with no zero-hour contracts.
Duty Manager – Premier Inn Come and be a Duty Manager at Premier Inn Epsom Central. Lead our dream team to ensure every aspect of our renowned hotel experience is welcoming, safe, and brilliant. If you have experience in retail or other roles where you have successfully led people, then this role is a perfect next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start – with all relevant leadership experience. PAY RATE: Up to £13.36 per hour CONTRACT TYPE: Permanent – we don’t do zero hours contracts! HOURS: 32 hours a week – guaranteed hours to help you plan your week! LOCATION: 2-4 Saint Margaret Drive, Dorking Rd, Epsom KT18 7LB Why you’ll love it here: Training and support : At Premier Inn, we do careers worth staying for. From day one, you\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\’s a clear career path within our business to help you grow. Whitbread Benefits Card : Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants. Pension and savings schemes : Take advantage of our company pension and save-as-you-earn scheme. Discounts : Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more. What you’ll do: Join our team at Premier Inn Epsom Central as a Duty Manager, where your proven leadership skills will be utilized managing a reliable , high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment , you’ll use your experience , excellent communication , and organizational skills to manage everything from health & safety standards to creating an exceptional guest experience. #J-18808-Ljbffr
Hotel - Duty Manager employer: Premier Inn Limited
Contact Detail:
Premier Inn Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel - Duty Manager
✨Tip Number 1
Familiarise yourself with Premier Inn's values and customer service standards. Understanding their approach to hospitality will help you align your experience with what they are looking for in a Duty Manager.
✨Tip Number 2
Network with current or former employees of Premier Inn. They can provide valuable insights into the company culture and expectations, which can give you an edge during interviews.
✨Tip Number 3
Prepare specific examples from your past leadership roles that demonstrate your ability to manage teams effectively and enhance customer experiences. Tailoring these stories to reflect the hotel environment will make them more relevant.
✨Tip Number 4
Show enthusiasm for the hospitality industry during your interactions with the hiring team. A genuine passion for creating exceptional guest experiences can set you apart from other candidates.
We think you need these skills to ace Hotel - Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience, particularly in retail or similar roles. Emphasise any achievements that demonstrate your ability to inspire and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your management skills. Mention specific examples of how you've successfully led teams and improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, focus on key skills such as communication, organisation, and health & safety knowledge. These are crucial for the Duty Manager role and should be clearly articulated.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Premier Inn Limited
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles, especially in retail or similar environments. Highlight specific examples where you successfully led a team and improved performance or customer satisfaction.
✨Demonstrate Customer Service Skills
Since the role focuses on delivering outstanding customer experiences, think of scenarios where you went above and beyond for customers. Share these stories to illustrate your commitment to excellent service.
✨Familiarise Yourself with Health & Safety Standards
Understanding health and safety regulations is crucial for a Duty Manager. Brush up on relevant standards and be ready to discuss how you would ensure compliance in the hotel environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's operations, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
