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- Tasks: Join us as a People Operations Associate to enhance employee experience and streamline HR processes.
- Company: Swap is a leading e-commerce software provider focused on innovative, data-driven solutions.
- Benefits: Enjoy a collaborative work environment with opportunities for creativity and innovation.
- Why this job: Be part of a dynamic team that values diversity and fosters a culture of equality.
- Qualifications: 2+ years in People Operations or HR, with payroll coordination experience and strong organizational skills.
- Other info: This role supports global operations across 4 countries, perfect for those passionate about people.
The predicted salary is between 30000 - 42000 £ per year.
Company
Say hello to the ecommerce OS.
Swap is a leading software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive.
The Role
Swap is looking for our first People Operations Associate who will report into the VP of People and assist with the execution of people processes, payroll, and operational streamlining to enhance employee experience and organisational efficiency. This role requires strong organisational skills, attention to detail, and a passion for all things people related.
Key Responsibilities
- Maintain and update employee records in the HRIS to ensure accuracy and compliance
- Support onboarding and offboarding processes, including preparing documentation, and conducting exit interviews
- Support Recruitment team on coordinating interviews
- Assist with payroll administration, benefits enrollment, and time-off tracking
- Manage the relationship with the payroll providers for all group companies in 4 countries
- Prepare and distribute monthly payroll files to payroll providers outside the UK
- Together with Finance, manage employee and employer taxes and ensure prompt payment to tax authorities globally
- Assist in organising company-wide events, team-building activities, and recognition programs
- Identify opportunities to streamline and build HR processes, policies, and tools alongside the VP of People
- Assist with creating and maintaining internal documentation, such as employee handbooks and policy guides
- Coordinate learning and development programs, including scheduling training sessions and tracking participation.
- Support performance review cycles by ensuring timelines, tools, and materials are communicated effectively
Requirements
- 2 years+ of experience in a People Operations or HR related role
- Experience in executing and coordinating payroll
- Familiarity with HRIS and ATS systems and standard office software (Google Workspace).
- Strong organisational and time-management skills with attention to detail
- Excellent written and verbal communication skills
- Experience in a fast-paced, tech-driven, or startup environment
- Knowledge of HR best practices – Essential
Diversity & Equal Opportunities
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn\’t just the right thing to do; it\’s also the smart thing.
Swap | People Operations Associate employer: Swap
Contact Detail:
Swap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Swap | People Operations Associate
✨Tip Number 1
Familiarize yourself with the latest HRIS and ATS systems. Since you'll be working with these tools, having a solid understanding of how they function will give you an edge during the interview process.
✨Tip Number 2
Showcase your experience in payroll administration. Be ready to discuss specific examples of how you've managed payroll processes in previous roles, as this is a key responsibility for the People Operations Associate position.
✨Tip Number 3
Highlight your organizational skills by preparing examples of how you've streamlined HR processes in the past. This will demonstrate your ability to enhance operational efficiency, which is crucial for this role.
✨Tip Number 4
Prepare to discuss your approach to fostering a collaborative work environment. Since Swap values creativity and inclusivity, sharing your ideas on team-building activities or recognition programs can set you apart from other candidates.
We think you need these skills to ace Swap | People Operations Associate
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the People Operations Associate position. Make sure you understand the key responsibilities and requirements, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in People Operations or HR roles, particularly any work related to payroll administration and HRIS systems. Use specific examples to demonstrate your skills and achievements.
Showcase Your Communication Skills: Since excellent written and verbal communication skills are essential for this role, ensure that your application is well-written and free of errors. Consider including a brief example of how you've effectively communicated in a previous role.
Express Your Passion for People: Convey your enthusiasm for working in a people-focused environment. Share why you are passionate about enhancing employee experiences and how you can contribute to a collaborative and inclusive workplace at Swap.
How to prepare for a job interview at Swap
✨Show Your Passion for People Operations
Make sure to express your enthusiasm for all things related to people operations. Share specific examples from your past experiences that highlight your commitment to enhancing employee experiences and streamlining HR processes.
✨Demonstrate Organizational Skills
Since this role requires strong organizational skills, prepare to discuss how you manage multiple tasks and prioritize effectively. Bring examples of how you've successfully handled onboarding, payroll, or other HR-related responsibilities in a fast-paced environment.
✨Familiarize Yourself with HRIS and ATS Systems
Be ready to talk about your experience with HRIS and ATS systems. If you have used specific tools, mention them and explain how they helped you in your previous roles. This will show that you are prepared to hit the ground running.
✨Highlight Your Communication Skills
Excellent written and verbal communication skills are essential for this position. Prepare to provide examples of how you've effectively communicated with team members, conducted exit interviews, or coordinated training sessions in the past.
