UK Digital Underwriting Assistant

UK Digital Underwriting Assistant Purpose To provide high-quality, effective technical and administrative support to Underwriters within UK Digital, liaising with Underwriters and delivering prompt service using the company\’s systems and internal processes to meet brokers\’ and clients\’ needs. Responsibilities Administration Support Monitor eTrade inbox and distribute emails Maintain/update phone hunt group Assist underwriters with account queries Verify proof of bonus / CCE emails from brokers against risks Create and send CCE to brokers Process monthly Index linking figures Process ARAG reports Handle property cancellations Claims Process daily claims reports from Davies (claims TPA) Upload claims daily to Acturis Manage upload failures MID Upload reports via MDS Manage MID errors and warnings Respond to MID FPN disputes ELTO Upload reports to ELD Follow up on ERN Agency Set up and delete users on ePlace Process agency transfers on Acturis Update monthly agency reports Maintain broker overview report Sanctions Upload weekly sanctions report Perform any other tasks as directed by the E-Trade Manager Operating Environment and Context In a competitive market, MS Amlin differentiates itself across multiple territories by driving client intimacy through resource alignment, understanding client needs, and delivering global expertise. Balancing external client needs with internal regulatory compliance is essential. Qualifications & Skills Experience in insurance support within commercial classes Proficiency with computerised policy processing systems IT literacy with fast, accurate data entry skills Excellent communication skills (written and verbal) Strong time and task management, multitasking, and organisational skills Meticulous, confident, and inquisitive mindset Team player with interpersonal skills, enthusiasm, and flexibility Mature with an understanding of wider business implications #J-18808-Ljbffr