Senior Credit Control/Senior OtC Associate
Senior Credit Control/Senior OtC Associate

Senior Credit Control/Senior OtC Associate

Manchester Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage day-to-day O2C activities, chase overdue customers, and resolve queries.
  • Company: Join ClearCourse, a fast-growing tech company with a collaborative culture.
  • Benefits: Enjoy hybrid working, 25 days leave, private medical cover, and generous training budgets.
  • Why this job: Be part of a dynamic team making a real impact in the tech industry.
  • Qualifications: Self-motivated, detail-oriented, customer-focused, and target-driven individuals are preferred.
  • Other info: ClearCourse values inclusivity and offers support for diverse applicants.

The predicted salary is between 36000 - 60000 £ per year.

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Credit Control/Senior OtC Associate Posting Date: 19 May 2025 Are you a Senior Credit Control expert looking for your next role, working with a crack team of Account Receivable specialists in a fast growing Technology company? Job Overview This role will be reporting to the Head of OTC and will focus on the day-to-day O2C activities including identifying overdue customers and chasing proactively, performing customer statement reconciliations, payment allocations, processing and resolving customer queries, and identify potential risks of losses. This role will give you lots of variety as you will be spanning across multiple of our entities, supporting and partnering them and playing a key role in the successful collections of payments. Why work for us? Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Hybrid-working model with 25 days annual leave + your birthday off Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships The main responsibilities would be: Producing weekly top 30 reports to prioritise collections of the Team. Production of monthly Bad Debt Reporting in line with current procedures. Support customer credit reviews. Provide regular reporting on aged debt and cash collection. Responsible for maintaining and updating elements of the system – e.g., customer master data, contracts. Processing invoice, credit notes, cash application and payments accurately and within timelines Ensuring timely operational KPI\’s are established and met. Desirable attributes and experience: Self-motivated and able to work on own initiative. Is engaged and demonstrates strong alignment with the organisation’s objectives and values Keen eye for detail and desire to probe further into data. Customer focussed and target driven. Forward thinking, with a ‘can do’ attitude. A high level of focus on the achievement of targeted results. A high level of flexibility and a positive attitude to innovation and change. About ClearCourse Join a rapidly growing collaborative of disruptive technology companies working together to build a great software and payments business, with exceptional people and the best products and services. Across our portfolio ofsoftwareplatforms, we’re creating an environment where talented entrepreneurs and businesses flourish.Our team is over 900 people strong and supports over 20,000 customers across the globe. We have 40 brands located across the UK and internationally, with two primary UK ClearCourse hubs, in which multiple brands are located in London and Preston.These market-leading software businesses form our five verticals; with our integrated payments platform, ClearAccept intrinsic to the entire organisation. Are you ready to take your next step or know someone who is? Apply to ClearCourse today! Why ClearCourse? We\’re a rapidly growing collaborative of disruptive technology innovators, working together to build a brilliant software and payments business. As a ClearCourse employee, you’ll get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business that has recently been named one the UK\’s Best Workplaces For Wellbeing in 2023. At ClearCourse we\’re committed to an inclusive culture and are keen to attract diverse individuals who thrive in a flexible working environment. If you have a disability or need any reasonable adjustments during the application and interview stages, please let us know. Across our business, we’re investing in our people, expanding our expertise, and developing our vision. Want to get on board? We’d love to speak with you. #J-18808-Ljbffr

Senior Credit Control/Senior OtC Associate employer: Silverbear Ltd.

ClearCourse is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for Senior Credit Control professionals. With a commitment to employee wellbeing, generous benefits including private medical cover, enhanced leave policies, and robust training budgets, ClearCourse supports your career growth while you contribute to a rapidly expanding technology company. Located in vibrant hubs in London and Preston, you'll be part of a dynamic team dedicated to making a meaningful impact in the software and payments industry.
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Contact Detail:

Silverbear Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Credit Control/Senior OtC Associate

✨Tip Number 1

Familiarise yourself with the latest trends in credit control and accounts receivable. Understanding the current challenges and innovations in the field will help you engage in meaningful conversations during interviews.

✨Tip Number 2

Network with professionals in the finance and credit control sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at ClearCourse.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed overdue accounts or improved collection processes in your previous roles. This will demonstrate your expertise and problem-solving skills to the hiring team.

✨Tip Number 4

Research ClearCourse and its various brands to understand their business model and values. Tailoring your conversation to align with their objectives will show your genuine interest in the company and the role.

We think you need these skills to ace Senior Credit Control/Senior OtC Associate

Credit Control Expertise
Accounts Receivable Management
Customer Statement Reconciliation
Payment Allocation
Query Resolution
Risk Identification
Data Analysis
Reporting Skills
Attention to Detail
Time Management
Customer Focus
Target Driven
Problem-Solving Skills
Adaptability
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in credit control and accounts receivable. Use keywords from the job description, such as 'overdue customers', 'payment allocations', and 'customer queries' to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your self-motivation, attention to detail, and customer-focused approach, aligning them with ClearCourse's values and objectives.

Showcase Relevant Achievements: In your application, include specific examples of how you've successfully managed credit control processes in the past. Highlight any improvements you made in collections or reductions in bad debt, as these will resonate well with the hiring team.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in credit control.

How to prepare for a job interview at Silverbear Ltd.

✨Understand the O2C Process

Make sure you have a solid grasp of the Order to Cash (O2C) process. Be prepared to discuss how you’ve managed overdue accounts, reconciled customer statements, and handled payment allocations in your previous roles.

✨Showcase Your Analytical Skills

Highlight your ability to analyse data and identify potential risks of losses. Prepare examples of how you've used data to drive decisions or improve processes in credit control.

✨Demonstrate Customer Focus

Since this role is customer-centric, be ready to share instances where you successfully resolved customer queries or improved customer relationships. Emphasise your target-driven approach and how it aligns with the company's objectives.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle specific situations, such as dealing with a difficult customer or managing a high volume of overdue accounts.

Senior Credit Control/Senior OtC Associate
Silverbear Ltd.
Location: Manchester
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  • Senior Credit Control/Senior OtC Associate

    Manchester
    Full-Time
    36000 - 60000 £ / year (est.)
  • S

    Silverbear Ltd.

    50-100
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