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For Companies At a Glance
- Tasks: Join our team to repair, calibrate, and upgrade inspection machinery on-site and remotely.
- Company: We are a leading manufacturer in inspection machinery, known for innovation and quality.
- Benefits: Enjoy a competitive salary, bonuses, and opportunities for overtime.
- Why this job: Be part of a dynamic team that values problem-solving and customer service in a tech-driven environment.
- Qualifications: You need an Electrical/Electronics qualification and strong communication skills; field experience is a plus.
- Other info: A full driving license is required; PLC programming knowledge is advantageous.
The predicted salary is between 28000 - 42000 £ per year.
Our client, leading inspection machinery manufacturers, are seeking to add a competent, versatile Engineer to their Field Service team.
Duties:
- This broad and varied service role includes carrying out repairs, commissioning, calibration and upgrades of equipment at customer sites.
- Providing remote technical support via phone and email plus other related duties.
Requirements:
- The position requires an Electrical/Electronics qualification (ONC minimum), ideally with experience in a field-based role.
- Well-developed customer service and communication skills are essential attributes.
- An organised approach to working, the ability to problem solve and a full, current driving license are required.
- PLC programming knowledge and an appreciation of PC hardware are advantageous.
Salary:
Basic salary £35,000 - £38,000 OTE to £60,000 including bonus and overtime.
Field Service Engineer employer: OSS
Contact Detail:
OSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific inspection machinery that our client manufactures. Understanding their products will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your PLC programming skills, as this knowledge is advantageous for the position. Consider taking a quick online course or reviewing relevant materials to ensure you're confident discussing this during your interview.
✨Tip Number 3
Prepare examples of how you've successfully solved technical problems in previous roles. Being able to articulate your problem-solving process will showcase your ability to handle the challenges of a Field Service Engineer.
✨Tip Number 4
Since customer service skills are essential, think of instances where you've provided excellent support. Be ready to share these experiences to highlight your communication skills and organised approach to work.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service roles, particularly any work involving repairs, commissioning, and calibration of equipment. Emphasise your Electrical/Electronics qualifications and any specific skills related to PLC programming or PC hardware.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Field Service Engineer position. Mention your customer service skills and how you approach problem-solving. Provide examples of past experiences where you've successfully resolved technical issues or provided excellent support.
Highlight Relevant Skills: Clearly outline your communication skills and organisational abilities in your application. Since the role involves remote technical support, demonstrate your capability to assist customers effectively over the phone and via email.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Field Service Engineer.
How to prepare for a job interview at OSS
✨Showcase Your Technical Skills
Be prepared to discuss your Electrical/Electronics qualifications and any relevant experience you have in field-based roles. Highlight specific projects or tasks where you've successfully repaired or calibrated equipment.
✨Demonstrate Customer Service Excellence
Since well-developed customer service skills are essential, think of examples where you've effectively communicated with clients or resolved their issues. This will show that you can handle the customer-facing aspect of the role.
✨Problem-Solving Scenarios
Prepare to discuss how you've approached problem-solving in past roles. Consider sharing a specific instance where you diagnosed a technical issue and the steps you took to resolve it, as this will demonstrate your analytical skills.
✨Know Your PLC Programming Basics
If you have any knowledge of PLC programming, be ready to talk about it. Even if it's not your strongest area, showing an appreciation for it can set you apart from other candidates and indicate your willingness to learn.
