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For Companies At a Glance
- Tasks: Join our team to repair, calibrate, and upgrade inspection machinery on-site and remotely.
- Company: We are a leading manufacturer in inspection machinery, known for innovation and quality.
- Benefits: Enjoy a competitive salary, bonuses, and opportunities for overtime.
- Why this job: Be part of a dynamic team that values problem-solving and customer service in a tech-driven environment.
- Qualifications: You need an Electrical/Electronics qualification and strong communication skills; experience is a plus.
- Other info: A full driving license is required; PLC programming knowledge is advantageous.
The predicted salary is between 28000 - 42000 £ per year.
Our client, leading inspection machinery manufacturers, are seeking to add a competent, versatile Engineer to their Field Service team.
Duties:
- This broad and varied service role includes carrying out repairs, commissioning, calibration and upgrades of equipment at customer sites.
- Providing remote technical support via phone and email plus other related duties.
Requirements:
- The position requires an Electrical/Electronics qualification (ONC minimum), ideally with experience in a field-based role.
- Well-developed customer service and communication skills are essential attributes.
- An organised approach to working, the ability to problem solve and a full, current driving license are required.
- PLC programming knowledge and an appreciation of PC hardware are advantageous.
Salary:
Basic salary £35,000 - £38,000 OTE to £60,000 including bonus and overtime.
Field Service Engineer employer: OSS
Contact Detail:
OSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific inspection machinery that our client manufactures. Understanding their products will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves direct interaction with clients, showcasing your ability to communicate effectively and solve problems will set you apart from other candidates.
✨Tip Number 3
If you have experience with PLC programming or PC hardware, be ready to discuss specific examples of how you've applied these skills in previous roles. This can give you an edge in demonstrating your technical expertise.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about past experiences where you had to troubleshoot equipment issues or provide remote support, as these will likely come up in conversation.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service roles, particularly any work involving repairs, commissioning, and calibration of equipment. Emphasise your Electrical/Electronics qualifications and any specific skills related to PLC programming or PC hardware.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your customer service skills and how they align with the company's needs. Provide examples of how you've successfully solved problems in previous roles.
Highlight Relevant Skills: Clearly outline your technical skills, especially those related to electrical and electronics engineering. Include any certifications or training that demonstrate your capability in a field-based environment, as well as your communication skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Field Service Engineer.
How to prepare for a job interview at OSS
✨Showcase Your Technical Skills
Be prepared to discuss your Electrical/Electronics qualifications and any relevant experience in field-based roles. Highlight specific examples of repairs, commissioning, or upgrades you've successfully completed.
✨Demonstrate Customer Service Excellence
Since well-developed customer service skills are essential, think of instances where you've effectively communicated with clients or resolved their issues. This will show that you can handle the customer-facing aspect of the role.
✨Problem-Solving Scenarios
Prepare to discuss how you've approached and solved technical problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them clear and impactful.
✨Know Your PLC and PC Hardware
Brush up on your knowledge of PLC programming and PC hardware, as these are advantageous for the role. Be ready to answer questions or even solve a problem related to these areas during the interview.
