Senior Quality Manager

Senior Quality Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Quality Management System to ensure top-notch cosmetic products.
  • Company: Join Trinny London, a fast-growing beauty brand revolutionising makeup and skincare since 2017.
  • Benefits: Enjoy flexible working, generous holiday, and a vibrant office culture with snacks and socials.
  • Why this job: Be part of a passionate team driving quality excellence and making a real impact in beauty.
  • Qualifications: BSc in cosmetic science or related field; experience in FMCG/cosmetics is a plus.
  • Other info: We celebrate diversity and welcome ambitious individuals ready for their next challenge.

The predicted salary is between 36000 - 60000 £ per year.

4 weeks ago Be among the first 25 applicants

Are you ready to rethink your routine? We\’re looking for a Senior Quality Manager to join our Product Integrity team. This role will report into Head of Product Integrity and be responsible for establishing and maintaining a robust Quality Management System (QMS) that ensures the consistent delivery of high-quality cosmetic products. This role drives continuous improvement, ensures regulatory compliance, and fosters a culture of quality excellence across the organisation and its supply chain. By proactively identifying and mitigating risks, the Quality Manager safeguards product integrity, enhances customer satisfaction, and strengthens the brand\’s reputation for quality.
Welcome to Trinny London!
Here at Trinny London, we\’re changing the face of makeup and demystifying skincare, and we\’re only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.
We have achieved tremendous growth since 2017 and we\’re proud to be one of Europe\’s fastest-growing beauty brands. We\’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.
Our Values
We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow.
We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.
The Role
Your daily to-dos might look like this:
Quality Management System (QMS) Leadership:

  • Develop, implement, and maintain a comprehensive QMS aligned with relevant industry standards, regulations, and retailer requirements
  • Conduct internal audits to assess QMS effectiveness and drive continuous improvement
  • Establish and revise quality policies, procedures, and objectives in collaboration with cross-functional teams
  • Ensure a seamless process from R&D through to industrialisation of new products

Continuous improvement

  • Identify priority areas for continuous improvement to ensure process repeatability in strong collaboration with QA Manager
  • Industrialisation of New Products : ensure a seamless process from R&D through to industrialisation
  • Supplier Quality: assessment and resolution of supply quality issues. Working with QA Manager requirements for new suppliers identification; develop continuous improvement program with suppliers
  • Documentation: development and maintenance of standard operating procedures

Supplier Quality Management:

  • Collaborate with the procurement/QA Manager to evaluate and qualify suppliers based on their quality capabilities
  • Conduct supplier audits and assessments to ensure adherence to quality standards
  • Drive continuous improvement efforts with suppliers, addressing non-conformances and implementing corrective actions
  • Establish and maintain strong relationships with suppliers to foster a collaborative quality-focused environment

Training and Development:

  • Provide training and guidance to employees on quality management principles and practices
  • Develop and deliver educational programs to enhance quality awareness and competency

Performance Measurement and Reporting:

  • Define and track key performance indicators (KPIs) to measure the effectiveness of the QMS
  • Prepare quality reports and present findings to senior management, identifying areas of improvement and recommending action plans
  • Participate in management reviews to evaluate the overall performance of the QMS and provide recommendations for enhancement.

Requirements
These skills will help you go far in this role:

  • BSc. required in pharmaceutical cosmetic science/ technical discipline
  • Demonstrable experience in Quality working within FMCG/Cosmetics/Retailers
  • Demonstrated understanding and leadership of QMS within cosmetics
  • A self-starter who can identify, manage and lead complex projects , drive change, communicate and build collaborative partnerships across the business
  • Solid analytical and problem-solving skills, with the ability to interpret and analyse data/processes effectively
  • Organised and able to work independently, but also to collaborate with a diverse, fast-moving team
  • Lean sigma six
  • Excellent organisational and communication skills
  • Ability to work independently and collaboratively in a fast-paced environment

We love to hear from anybody interested in Trinny London! Although it\’s useful to have the skills listed above, we\’re always eager to hear from ambitious people looking for their next challenge.
Benefits
Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits:

  • Flexible working with core working hours
  • Hybrid working, 3 days in our amazing office, which is fully stocked with snacks and drinks
  • 25 days holiday (we\’re also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays)
  • Welcome to Trinny London Starter Stack and swag
  • Company discount for yourself, your friends, and family
  • Vitality health scheme, EAP and Medicash (including dental, optical & audiological care)
  • An annual personal training and development budget
  • Enhanced family friendly packages
  • Pension scheme
  • Cycle to work scheme
  • T-Parties = many office socials as well as summer and festive celebrations!
  • Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)

Equal Opportunities
We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.
We\’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Quality Assurance

  • Industries

    IT Services and IT Consulting

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Senior Quality Manager employer: Trinny London

At Trinny London, we pride ourselves on being a dynamic and innovative employer that champions quality and collaboration. Our vibrant work culture fosters personal and professional growth, offering flexible working arrangements, generous holiday allowances, and a commitment to employee wellbeing through various health schemes and development budgets. Join us in our stunning London office, where you'll be part of a passionate team dedicated to redefining beauty and making a meaningful impact in the industry.
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Contact Detail:

Trinny London Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Quality Manager

✨Tip Number 1

Familiarise yourself with Trinny London's core values: fearless passion, smart intent, and collaboration. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.

✨Tip Number 2

Research the latest trends in quality management systems within the cosmetics industry. Being able to discuss current challenges and innovations will show your commitment to continuous improvement and your understanding of the sector.

✨Tip Number 3

Network with professionals in the cosmetics and FMCG sectors. Attend industry events or join relevant online forums to connect with others who can provide insights into the role and potentially refer you to opportunities at Trinny London.

✨Tip Number 4

Prepare to discuss specific examples of how you've successfully implemented quality management systems in past roles. Highlight your analytical skills and problem-solving abilities, as these are crucial for the Senior Quality Manager position.

We think you need these skills to ace Senior Quality Manager

Quality Management System (QMS) Development
Regulatory Compliance Knowledge
Continuous Improvement Methodologies
Supplier Quality Management
Internal Auditing Skills
Analytical and Problem-Solving Skills
Data Interpretation and Analysis
Project Management
Training and Development Expertise
Communication and Collaboration Skills
Lean Six Sigma
Performance Measurement and Reporting
Organisational Skills
Self-Starter Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in Quality Management Systems (QMS) and your background in the cosmetics or FMCG industry. Use specific examples that demonstrate your leadership skills and ability to drive continuous improvement.

Craft a Compelling Cover Letter: In your cover letter, express your passion for quality assurance and how it aligns with Trinny London's values. Mention your understanding of their mission and how your skills can contribute to their growth and commitment to quality.

Highlight Relevant Skills: Emphasise your analytical and problem-solving skills, as well as your experience with supplier quality management and training development. Make sure to mention any certifications or methodologies you are familiar with, such as Lean Six Sigma.

Showcase Your Collaborative Spirit: Trinny London values teamwork and collaboration. Include examples in your application that demonstrate your ability to work effectively with cross-functional teams and build strong relationships with suppliers and colleagues.

How to prepare for a job interview at Trinny London

✨Understand the Quality Management System (QMS)

Make sure you have a solid grasp of what a robust QMS entails, especially in the cosmetics industry. Be prepared to discuss how you've developed or improved QMS in your previous roles and how you can apply that experience at Trinny London.

✨Showcase Continuous Improvement Initiatives

Be ready to share specific examples of how you've driven continuous improvement in past positions. Highlight any successful projects where you identified areas for enhancement and implemented effective solutions.

✨Demonstrate Supplier Quality Management Skills

Since supplier quality is crucial for this role, prepare to discuss your experience in evaluating and managing suppliers. Talk about how you've conducted audits, resolved quality issues, and built strong relationships with suppliers.

✨Emphasise Team Collaboration and Training

Trinny London values teamwork and collaboration, so be sure to highlight your experience in training and guiding teams on quality management principles. Share how you've fostered a culture of quality excellence within your previous organisations.

Senior Quality Manager
Trinny London
Location: London
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