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- Tasks: Conduct impactful user research to enhance digital services and products.
- Company: Join a leading global IT consultancy focused on user-centred design.
- Benefits: Enjoy remote work flexibility with occasional client visits and competitive pay.
- Why this job: Make a real difference in public sector projects while collaborating with diverse teams.
- Qualifications: GDS experience and strong skills in user research methodologies are essential.
- Other info: This is a permanent role with opportunities for professional growth.
The predicted salary is between 44000 - 66000 £ per year.
On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on a permanent basis. You will be working with one of their public sector clients. It is essential you have GDS experience. Our client is passionate about user centred design, critical thinking, problem solving and designing and building digital services and products.
As a User Researcher you will:
- Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users.
- Contribute to creating better products and services that solve users’ problems and meet their needs.
- Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights.
- Plan and run qualitative studies, including remote and in-person interviews, observations, diary studies, concept testing and usability studies.
- Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights.
- Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints.
- Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions.
- Help to embed user-centred design and user research best practices into teams and the wider business.
What skills and experience you will bring:
- Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately.
- Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery.
- Experience working with Government Digital Service (GDS) service standards, using GDS design principles.
- Strong storytelling, communication, stakeholder management, and facilitation skills.
- Experience working in multi-disciplinary, agile teams where you’ve led the user research and influenced the design of a product or service through the insights you’ve gathered.
- Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys.
- Understanding of a range of tools and practices for in-person and remote research.
Contact Detail:
Stealth iT Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher (City of London)
✨Tip Number 1
Network with professionals in the user research field, especially those who have experience with GDS standards. Attend relevant meetups or webinars to connect with others and learn about their experiences, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 2
Showcase your understanding of user-centred design by engaging in discussions on platforms like LinkedIn or Twitter. Share articles, comment on trends, and participate in conversations that highlight your expertise and passion for user research.
✨Tip Number 3
Consider creating a portfolio that includes case studies of your previous user research projects. Highlight your methodologies, findings, and how your insights influenced product design, particularly in relation to GDS principles.
✨Tip Number 4
Prepare for interviews by familiarising yourself with common user research methodologies and be ready to discuss how you've applied them in past roles. Think of specific examples where your research led to significant improvements in user experience.
We think you need these skills to ace User Researcher (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with user research, particularly focusing on GDS standards and methodologies. Use specific examples that demonstrate your hands-on experience in leading user research and working in agile teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for user-centred design and problem-solving. Mention how your skills align with the role and provide examples of how you've contributed to creating better products and services through user insights.
Showcase Relevant Projects: Include a portfolio or case studies of relevant projects where you led user research. Highlight your approach, the methodologies used, and the impact your research had on the final product or service.
Prepare for Potential Questions: Think about the types of questions you might be asked during an interview. Be ready to discuss your experience with qualitative and quantitative research methods, as well as how you've influenced design decisions based on user insights.
How to prepare for a job interview at Stealth iT Consulting
✨Showcase Your GDS Experience
Make sure to highlight your experience with Government Digital Service (GDS) standards during the interview. Discuss specific projects where you applied GDS design principles and how they influenced the outcomes.
✨Prepare for Methodology Questions
Be ready to discuss various user research methodologies you've used, both qualitative and quantitative. Explain when and why you chose specific methods, and be prepared to provide examples of how these methods led to actionable insights.
✨Demonstrate Your Storytelling Skills
Since strong storytelling is crucial for this role, practice articulating your research findings in a compelling way. Use real-life examples to illustrate how your insights have shaped product design and improved user experiences.
✨Engage with Stakeholders
Prepare to discuss how you've effectively communicated research findings to stakeholders in the past. Highlight your facilitation skills and how you’ve involved team members in analysis and synthesis to foster empathy with users.
