At a Glance
- Tasks: Assist in managing the betting shop and supervise staff while ensuring excellent customer service.
- Company: Join Chisholm Bookmakers, a family-run business with over 70 years of experience in the betting industry.
- Benefits: Enjoy flexible shifts, comprehensive training, and a starting pay of £12.48 per hour.
- Why this job: Be part of a supportive team focused on personal development and responsible gambling.
- Qualifications: Must be 18 or over, motivated, and eager to learn new skills.
- Other info: Work a minimum of 25 hours per week in a dynamic environment.
Chisholm Bookmakers is a family run business established in the 1950s, with 34 betting shops located throughout the North East of England and Cumbria. The success of the company, and also that of its employees depends largely on the employees themselves, and so great emphasis is placed on training and development within the company. We are looking for a Betting Office Trainee Assistant Manager who will be required to work a minimum of 25 hours per week in our betting shops based in the Ashington area. Applicants should be well motivated, be prepared to work flexibly and willing to make a positive contribution as part of the management team. As a pro-active Assistant Manager, you will be responsible for assisting in the preparation of the shop and marketing our products and services to the highest possible standards. You will also be responsible for the supervision of the staff when managing, thereby ensuring the smooth running of the office. You should also be keen to learn new skills and be committed to providing the very best customer service. The company is committed to operating its business in a socially responsible manner. A key requirement of the role is to ensure compliance with the following: Underage gambling / Think 25 Responsible gambling and Self-exclusion guidelines Full training is given through our training program. We open at 9:00 am daily, and all offices take advantage of evening and Sunday racing. To cover our opening hours, we operate a flexible shift system. Our starting rate of pay is £12.48 per hour, rising to £12.68 after training. Applicants must be aged 18 or over. #J-18808-Ljbffr
Betting Office Trainee Assistant Manager employer: Marquis Surveys Limited
Contact Detail:
Marquis Surveys Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Betting Office Trainee Assistant Manager
✨Tip Number 1
Familiarise yourself with the betting industry and Chisholm Bookmakers specifically. Understanding their history, values, and the services they offer will help you demonstrate your genuine interest during any discussions.
✨Tip Number 2
Showcase your customer service skills in any interactions you have. Since the role emphasises providing excellent customer service, be prepared to share examples of how you've successfully handled customer queries or complaints in the past.
✨Tip Number 3
Be ready to discuss your flexibility and willingness to work various shifts. Highlighting your adaptability can set you apart, especially since the role requires covering different hours, including evenings and weekends.
✨Tip Number 4
Express your eagerness to learn and develop new skills. Since Chisholm Bookmakers places a strong emphasis on training, showing that you're keen to grow within the company can make a positive impression.
We think you need these skills to ace Betting Office Trainee Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Betting Office Trainee Assistant Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Create a CV that showcases your relevant experience, particularly in customer service or management roles. Emphasise any previous work in retail or similar environments, and include specific examples of how you've contributed to team success.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your motivation to learn and grow within the business, and how you can contribute positively to the team and customer experience.
Highlight Your Commitment to Training: Since the company values training and development, mention any previous training experiences or your willingness to engage in the training programme offered. This shows your readiness to adapt and grow in the role.
How to prepare for a job interview at Marquis Surveys Limited
✨Show Your Motivation
Chisholm Bookmakers values motivated individuals. Be prepared to discuss what drives you and how your enthusiasm can contribute to the team. Share examples of your past experiences that demonstrate your commitment to excellence.
✨Understand the Company Values
Familiarise yourself with Chisholm Bookmakers' history and their commitment to responsible gambling. This will show that you align with their values and are serious about contributing positively to their mission.
✨Demonstrate Flexibility
Since the role requires flexible working hours, be ready to discuss your availability and willingness to adapt to different shifts. Highlight any previous experience where you successfully managed changing schedules.
✨Emphasise Customer Service Skills
As a potential Assistant Manager, excellent customer service is crucial. Prepare to share specific examples of how you've provided outstanding service in the past and how you plan to maintain high standards in this role.