Practice Operation Manager

Job summaryAlma Medical Centre based in Southampton is looking for an operations manager to join their team on a full-time basis. Reporting to the practice and business managers, this role involved managing the administrative functions, assisting with HR matters and supporting the implementation of policies and procedures for the surgery.If you are an experienced manager looking for a new challenge, then we would love to hear from you. Main duties of the job Day to day support to the other manager. Ensure the efficient running of the reception, appointment bookings whilst monitoring demand. Overseeing medical record management. Point of contact for queries. Attend meetings as required. Manage any patient feedback and/or complaints. Assist in recruitment, inductions and training. Manage rotas and absence management. Monitor compliance. About usAlmaMedical Centre is a 4-partner practice caring for about 10,000 patients in the centralSouthampton city area.Thesurgery is a focal point for the local community and was rated as good in ourmost recent CQC inspection.Forapplication and more information and informal discussion, please email a.abdelmotelb@nhs.net with yourquestions and CVJob description Job responsibilitiesIf you would like to find out more information about this role, please see the attached job specification.Job description Job responsibilitiesIf you would like to find out more information about this role, please see the attached job specification.Person Specification Qualifications Essential Essential A relevant qualification in business management, or equivalent qualification or experience. HR/management qualification or equivalent experience. GCSE or equivalent, English, Maths. Additional Skills Essential Ability to provide quality care Good interpersonal and communication skills Experience Essential Experience of working within primary care essential. Experience of SystmOne. Ability to work without direct supervision and determine own workload priorities. Flexible to work additional hours as required. Person Specification Qualifications Essential Essential A relevant qualification in business management, or equivalent qualification or experience. HR/management qualification or equivalent experience. GCSE or equivalent, English, Maths. Additional Skills Essential Ability to provide quality care Good interpersonal and communication skills Experience Essential Experience of working within primary care essential. Experience of SystmOne. Ability to work without direct supervision and determine own workload priorities. Flexible to work additional hours as required. Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer details Employer nameAlma Medical Centre Address68 Alma Road Portswood Southampton Hampshire SO14 6UX Employer\’s website