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For Companies At a Glance
- Tasks: Manage and optimise Jira, create custom dashboards and reports, and ensure system performance.
- Company: Join a dynamic team in London, focused on enhancing collaboration through innovative tools.
- Benefits: Enjoy a hybrid work model, flexible hours, and opportunities for professional growth.
- Why this job: Be part of a tech-savvy environment that values creativity and collaboration while making an impact.
- Qualifications: 3-5 years of Jira administration experience, strong communication skills, and a relevant degree.
- Other info: This is a 3-month contract role with potential for extension based on performance.
We are seeking a skilled Jira Administrator to manage and optimize our Jira environment, with a primary focus on creating and maintaining custom dashboards and reports. This role involves configuring Jira to meet business needs, developing insightful dashboards, and ensuring optimal performance and usability of Jira.
Key Responsibilities
- Dashboard & Report Creation: Design and implement custom dashboards and reports tailored to business needs, utilizing Jira Query Language (JQL) and various gadgets.
- User & Permission Management: Administer user accounts, groups, and permissions to maintain secure and efficient access controls.
- System Integration: Integrate Jira with third-party tools such as Git, Jenkins, Slack, Microsoft Teams, and Confluence to enhance collaboration and data flow.
- Performance Monitoring: Monitor system performance, conduct health checks, and troubleshoot issues to ensure high availability and reliability.
- Training & Support: Provide training sessions and create documentation to educate users on best practices and efficient use of Jira dashboards and reporting tools.
- Upgrade & Maintenance: Plan and execute system upgrades, migrations, and plugin installations with minimal downtime.
- Governance & Compliance: Implement and enforce governance policies for Jira usage, ensuring compliance with organizational standards.
Required Skills & Qualifications
- Technical Expertise: Proficiency in Jira administration, including dashboard creation, JQL, and report generation.
- Experience: 3–5 years in administering Jira, with a strong understanding of agile methodologies.
- Tools Knowledge: Experience with Atlassian Cloud and Server environments, Confluence, Bitbucket, and Crowd.
- Scripting & APIs: Familiarity with REST APIs, Shell scripting, and Python for automation tasks.
- Communication Skills: Strong verbal and written communication skills to interact with cross-functional teams and stakeholders.
- Certifications: Atlassian Certified Administrator or equivalent certification is a plus.
- Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
Preferred Qualifications
- Advanced Tools: Experience with Jira Service Management, Advanced Roadmaps, and Tempo Timesheets.
- Plugin Management: Ability to evaluate, install, and manage Jira plugins to enhance functionality.
- Cross-Tool Integration: Knowledge of integrating Jira with tools like AHA, Clarizen, Control-M, Smartsheet, GitHub, and CI/CD tools.
- ITIL Knowledge: Understanding of ITIL processes and best practices for service management.
Jira Admin (London Area) employer: Placed
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jira Admin (London Area)
✨Tip Number 1
Familiarise yourself with Jira Query Language (JQL) as it's crucial for creating custom dashboards and reports. Practising JQL queries will not only boost your confidence but also demonstrate your technical expertise during discussions.
✨Tip Number 2
Showcase your experience with system integration by preparing examples of how you've successfully integrated Jira with other tools like Git or Slack in previous roles. This will highlight your ability to enhance collaboration and data flow.
✨Tip Number 3
Brush up on your communication skills, as you'll need to explain complex concepts to cross-functional teams. Consider preparing a brief presentation or demo of a dashboard you've created to illustrate your capabilities.
✨Tip Number 4
If you have any relevant certifications, such as Atlassian Certified Administrator, make sure to mention them during your conversations. If you don't have one yet, consider starting the certification process to show your commitment to professional development.
We think you need these skills to ace Jira Admin (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Jira administration, dashboard creation, and JQL. Use specific examples from your past roles that demonstrate your skills in these areas.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the role. Mention your experience with system integration and performance monitoring, and how these skills can benefit the company.
Showcase Relevant Skills: Clearly list your technical expertise, including familiarity with REST APIs, scripting, and any relevant certifications. This will help the hiring team see your qualifications at a glance.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Jira Admin role.
How to prepare for a job interview at Placed
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Jira administration in detail. Highlight specific examples of dashboards you've created, how you've used JQL, and any challenges you've overcome in optimising Jira for business needs.
✨Demonstrate Your Integration Skills
Since the role involves integrating Jira with various tools, be ready to talk about your experience with third-party integrations. Mention specific tools you've worked with, such as Git or Slack, and how these integrations improved collaboration.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare to discuss scenarios where you had to troubleshoot performance issues or manage user permissions effectively, showcasing your analytical thinking and decision-making process.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice explaining complex technical concepts in simple terms, as you'll need to train users and interact with cross-functional teams. Confidence in your communication will leave a positive impression.
