Senior Sales & Events Co-Ordinator

We are seeking a Senior Sales & Events Coordinator to join the team at Kents Hill Park.

Who We Are: Levy UK & Ireland is part of Compass Group, the world's largest catering company. We operate at premier venues across the UK, delivering exceptional food, drink, and hospitality experiences. Our longstanding partnerships include Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC), and ExCel London. We are passionate about culinary excellence and believe in sustainable sourcing, exceptional service, and creating legendary experiences. We prioritize 'doing the right thing' for our people and the planet, emphasizing sustainability, wellbeing, diversity, and inclusion. We are official partners of the British Paralympic Association and pay all team members at least the Real or London Living Wage.

Kents Hill Park offers spaces for conferences, meetings, training, and events in an informal environment where guests can be themselves. It is part of The Venues Collection, a division of Compass Group UK & Ireland, a leader in contract catering & support services.

Role Expectations:

• Lead training and development of new team members to meet company standards within probation.
• Support the Sales Office Manager daily to achieve venue targets and support the team.
• Assist in delivering monthly financial results through strategic planning and diary optimization.
• Contribute to weekly & monthly reports, including forecasting and business reviews.
• Respond to electronic enquiries promptly and work with E-sales coordinators to maximize conversions.
• Develop rate strategies for M&E aligned with budget expectations.
• Handle reservations for bedrooms for events and transient guests.
• Attend all mandatory and job-specific training.
• Provide high levels of customer care during the event process.
• Maximize sales and revenue by approaching sales opportunities positively.
• Respond to customer enquiries within venue guidelines.
• Manage diary efficiently to optimize conference yield.
• Maintain sales information in Opera following company guidelines.
• Attend operational meetings to represent the sales department.
• Support invoicing processes to ensure timely and accurate billing.
• Assist the Director of Sales/Sales Manager with new leads and client events.
• Build and maintain relationships with key accounts and be aware of competitors' offerings.
• Comply with health and safety legislation and actively report issues and conduct training.
• Familiarize with Accident & Maintenance and Fire safety procedures.
• Support wider Operations Team and undertake ad hoc tasks as requested by HOD or Hotel Manager.

What You'll Receive:

• Healthcare benefits including dental, optical, and therapy treatments (up to 4 dependents).
• Annual healthcare check via Aviva Digicare.
• Access to perks and wellbeing benefits.
• Entertainment discounts, health & wellbeing discounts, travel discounts, shopping discounts.
• Meals on duty, Vodafone discounts, pension scheme, Life Assurance.
• Employee Assistance Programme, additional leave for maternity return, day off for baby's first birthday.
• Holiday purchase scheme, ongoing training, career pathways, paid professional subscriptions.
• Financial wellbeing programs.

Our Commitments: At Levy UK & Ireland, we celebrate diversity and promote inclusion. We believe our differences are our strengths and are committed to creating a respectful, valued, and empowered environment for all. Our diverse team enhances creativity and success. We welcome candidates from all backgrounds to join us in fostering an equitable workplace. Join us in creating a more inclusive world where everyone can contribute their talents. Together, we can achieve greatness.

About The Venues Collection: Part of Compass Group UK & Ireland, our venues feature stylish and historic event spaces, including hotel-like facilities across the UK. Join us to grow your career with an industry leader, enjoying competitive pay, great perks, and development opportunities. Our teams aim for excellence in employee dining, hospitality, and delivering memorable experiences in cultural and heritage destinations.