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- Tasks: Lead customer success initiatives and manage the entire customer relationship life cycle.
- Company: Join a well-funded start-up revolutionizing the UK P&C insurance industry with cutting-edge software.
- Benefits: Be part of a dynamic team with opportunities for growth and innovation.
- Why this job: Work closely with experienced founders and make a real impact in a growing industry.
- Qualifications: Must have experience in customer relationship management and Insurtech software.
- Other info: This role reports directly to the C-Suite, offering high visibility and influence.
The predicted salary is between 72000 - 108000 £ per year.
My client is a well-funded seed round start-up building a bleeding-edge software platform for the UK P&C insurance industry.
Working with the founding team you will be a senior figure in the business reporting directly to the C-Suite.
This is a highly experienced founding team that has scaled and exited several software businesses previously.
We are looking for someone with experience in customer relationship management, software implementation, and onboarding to manage the entire customer relationship life cycle.
Experience working within an Insurtech software business is a must for this opportunity.
FinPro. | Director of Customer Success employer: FinPro.
Contact Detail:
FinPro. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FinPro. | Director of Customer Success
✨Tip Number 1
Make sure to highlight your experience in customer relationship management and software implementation during networking events. Connect with professionals in the Insurtech space to gain insights and potentially get referrals.
✨Tip Number 2
Familiarize yourself with the latest trends and challenges in the UK P&C insurance industry. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the sector.
✨Tip Number 3
Engage with the founding team or current employees on platforms like LinkedIn. Ask insightful questions about their journey and the company’s vision, which can help you stand out as a candidate who is truly invested in their mission.
✨Tip Number 4
Prepare specific examples from your past experiences that showcase your ability to manage the entire customer relationship life cycle. Being able to articulate these stories clearly will set you apart during discussions with the C-Suite.
We think you need these skills to ace FinPro. | Director of Customer Success
Some tips for your application 🫡
Understand the Company: Research the start-up and its software platform. Familiarize yourself with their mission, values, and the specific challenges they face in the UK P&C insurance industry.
Highlight Relevant Experience: Emphasize your experience in customer relationship management, software implementation, and onboarding. Provide specific examples of how you've successfully managed customer relationships in previous roles.
Showcase Insurtech Knowledge: Make sure to mention any relevant experience within the Insurtech sector. Discuss how your background aligns with the company's goals and how you can contribute to their success.
Craft a Compelling Cover Letter: Write a tailored cover letter that connects your skills and experiences to the job description. Explain why you're excited about this opportunity and how you can add value to the founding team.
How to prepare for a job interview at FinPro.
✨Showcase Your Insurtech Experience
Make sure to highlight your previous experience in the Insurtech sector. Discuss specific projects or roles where you successfully managed customer relationships and software implementations, as this will demonstrate your relevance to the position.
✨Understand the Customer Lifecycle
Be prepared to discuss the entire customer relationship life cycle. Share examples of how you've effectively managed onboarding processes and maintained customer satisfaction throughout their journey with the software.
✨Connect with the Founding Team's Vision
Research the founding team and their past successes. During the interview, express how your values align with theirs and how you can contribute to scaling the business, drawing on your own experiences in similar environments.
✨Prepare Questions About the Software Platform
Demonstrate your interest by preparing insightful questions about the software platform they are developing. This shows that you are not only knowledgeable but also genuinely interested in how you can help improve customer success with their product.
