BSS Architect

Join to apply for the BSS Architect role at TieTalent . 6 days ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. About the role Position: COM BSS Architect Location: Newbury (Hybrid) Duration: 6 months Contract Rate: £350/day Outside IR35 We are seeking an experienced BSS Architect with expertise in Customer Order Management (COM) for a hybrid role requiring 2–3 days per week on-site at the Newbury office. Immediate start preferred in April – May 2025. The successful candidate will have a strong background in BSS technologies and a proven track record of integrating these systems within complex enterprise telecom environments. Key Skills & Experience Extensive experience with BSS and Customer Order Management (COM) systems in telecom environments, understanding end-to-end order workflows including entry, tracking, fulfilment, and post-delivery support. Ability to design and optimize COM processes to improve efficiency, reduce errors, and enable automation, including decommissioning legacy systems. Strong expertise in integrating COM with broader BSS platforms, including CRM, OSS, billing, provisioning, and inventory systems, ensuring seamless data and process flow. Proficiency in API integrations, cloud-based order management solutions, and workflow orchestration tools such as Camunda. Solid knowledge of telecom frameworks like eTOM and TM Forum, with experience across enterprise Fixed Line, UC, GSIP, and SD-WAN products. Proven ability to collaborate with cross-functional teams and vendors to align technical solutions with business goals and deliver efficient customer order management. Additional Information Location: Newbury, England Work experience: Solutions Architect Languages: English Seniority level: Mid-Senior level Employment type: Full-time Job function: Design, Art/Creative, and Information Technology Industries: Technology, Information and Internet #J-18808-Ljbffr