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- Tasks: Provide top-notch IT support to executives and staff using cutting-edge technologies.
- Company: Join a prestigious financial services firm in the heart of London.
- Benefits: Gain invaluable experience, work with the latest tech, and build a rewarding career.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: 2+ years of IT support experience; strong knowledge of Windows Server and networking.
- Other info: Onsite attendance required; flexible working hours available.
The predicted salary is between 25000 - 28000 £ per year.
EXCITING OPPORTUNITY for a Junior IT Support Specialist
Location: SE1, Central London
Salary: £25K to £28K
Join one of London's finest Financial Services Firms!
Are you a tech-savvy problem-solver ready to make your mark in the fast-paced world of finance? We're seeking a dynamic Junior IT Support Specialist to join our cutting-edge IT operations team at our prestigious London headquarters.
What You'll Do:
- Provide exceptional IT support to high-profile executives and staff across our organisation
- Work with the latest technologies including Microsoft O365, Teams, virtualization, and enterprise applications
- Build and configure user systems, manage Active Directory, and maintain critical IT infrastructure
- Collaborate with our managed service provider on exciting projects spanning security, networking, and system optimization
- Develop your skills across telephony, video conferencing, and social media management
- Contribute to our knowledge base and help shape IT processes that drive business success
What We're Looking For:
- 2+ years of hands-on IT support experience with multiple operating systems and devices
- Strong background in Windows Server tools, networking concepts, and information security
- Experience with telephony/VOIP systems and supporting remote users
- Proficiency in Adobe Creative Suite, SharePoint, and social media platforms
- Self-motivated professional who thrives under pressure and delivers exceptional customer service
- ITIL Foundation certification preferred
Why Choose Us?
This is your chance to work in a prestigious financial services environment where your technical expertise will directly impact executive-level operations. You'll gain invaluable experience across diverse technologies whilst building a rewarding career in one of London's most dynamic sectors.
Please note the working hours are 06:30 to 15:00, or 07:30 to 16:00 or 08:30 to 17:00. IMPORTANT: This position requires 5 days per week onsite attendance at our London HQ.
Ready to accelerate your IT career? Apply now and become part of our innovative team!
Junior IT Support Analyst (City of London) employer: Computappoint
Contact Detail:
Computappoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Support Analyst (City of London)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft O365 and Active Directory. Having hands-on experience or even personal projects that showcase your skills with these tools can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the financial services sector, especially those working in IT support roles. Attend industry meetups or online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare for potential technical interviews by brushing up on common IT support scenarios and troubleshooting techniques. Being able to demonstrate your problem-solving skills in real-time will impress interviewers.
✨Tip Number 4
Showcase your customer service skills during the interview process. Since the role involves supporting high-profile executives, emphasising your ability to communicate effectively and handle pressure will be crucial.
We think you need these skills to ace Junior IT Support Analyst (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT support experience, especially with Windows Server tools and networking concepts. Emphasise any experience you have with Microsoft O365, Teams, and telephony systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving skills and customer service experience. Mention specific examples of how you've successfully supported users in the past and your enthusiasm for working in a fast-paced financial environment.
Highlight Relevant Certifications: If you have an ITIL Foundation certification or any other relevant qualifications, make sure to include these prominently in your application. This can set you apart from other candidates.
Showcase Your Technical Skills: In your application, clearly list your technical skills, particularly those mentioned in the job description such as Active Directory management, virtualization, and experience with Adobe Creative Suite. This will demonstrate your fit for the role.
How to prepare for a job interview at Computappoint
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with various operating systems and devices. Highlight specific examples of how you've used tools like Microsoft O365, Windows Server, and networking concepts in previous roles.
✨Demonstrate Problem-Solving Abilities
Expect to face scenario-based questions that assess your problem-solving skills. Think of past challenges you've encountered in IT support and how you resolved them, especially under pressure.
✨Emphasise Customer Service Experience
Since the role involves supporting high-profile executives, it's crucial to demonstrate your commitment to exceptional customer service. Share instances where you went above and beyond to assist users or improve their experience.
✨Prepare for Cultural Fit Questions
Research the company's culture and values. Be ready to explain why you want to work in a financial services environment and how your personal values align with theirs, particularly in terms of teamwork and innovation.
