ITH Media | Looking for a remote client success manager
ITH Media | Looking for a remote client success manager

ITH Media | Looking for a remote client success manager

London Full-Time No home office possible
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At a Glance

  • Tasks: Build strong client relationships and ensure their success with tailored marketing strategies.
  • Company: Join a dynamic marketing agency helping aesthetic clinics thrive in the UK.
  • Benefits: Earn £1,800 to £3,500+ monthly, fully remote work, and a fast-paced environment.
  • Why this job: Be part of a high-performing team dedicated to excellence and client satisfaction.
  • Qualifications: 2+ years of experience in client success and solid marketing knowledge required.
  • Other info: Apply with a video introduction to showcase your skills and stand out!

🚨 Join Our Team as a Client Success Manager – Fully Remote! 🚨

💵 Earning Potential: £1,800 to £3,500+ per month (depending on your skills and performance).

⚡ Are You a Client Relationship Superstar?

We\’re on the hunt for an exceptional Client Success Manager with 2+ years of proven experience and a track record of delivering exceptional results. If you thrive under pressure, love challenges, and excel at keeping clients delighted, this role is for you!

🌟 About Us:

We’re a dynamic, high-performing marketing agency helping aesthetic clinics in the UK grow their businesses by booking more appointments. Our dedication to excellence has fueled our success—and we expect the same from our team.

🎯 Your Role:

-Build and maintain strong relationships with clients.

-Onboard new clients seamlessly and ensure a stellar experience.

-Upsell and recommend tailored marketing strategies to boost results.

-Maintain sky-high client satisfaction through proactive communication and problem-solving.

🚀 What We’re Looking For:

✅ Powerful negotiation skills and a knack for persuasion.

✅ Exceptional communication and rapport-building abilities.

✅ Solid understanding of marketing to suggest effective campaign improvements.

✅ Conflict resolution and people management expertise.

✅ Tech-savvy, with proficiency in Google Spreadsheets.

✅ Highly responsive and proactive, always on top of tasks.

✅ Must live in a UK-adjacent time zone for seamless collaboration.

✅ Availability: Monday to Friday, 8 hours per day.

⚠️ Important:

-This isn’t for the faint-hearted—it’s a fast-paced role requiring resilience, proactivity, and a solutions-focused mindset.

-References and proof of past success are mandatory.

-If you don’t have at least 2 years of experience or in-depth marketing knowledge, please don’t apply.

🎥 Ready to Prove You’re the Best?

Apply with a video introduction to stand out. The challenge is set—can you rise to it?

🔗 Don’t miss this opportunity to join a winning team!

ITH Media | Looking for a remote client success manager employer: ITH Media

At ITH Media, we pride ourselves on being an exceptional employer that values talent and dedication. Our fully remote work culture fosters flexibility and work-life balance, while our commitment to employee growth ensures you have access to continuous learning opportunities. Join us and be part of a dynamic team that not only drives success for our clients but also invests in your professional journey.
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Contact Detail:

ITH Media Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ITH Media | Looking for a remote client success manager

Tip Number 1

Make sure to showcase your client relationship skills in any conversations you have. Highlight specific examples where you've successfully managed client expectations and delivered results, as this will resonate with our focus on client satisfaction.

Tip Number 2

Since we value proactive communication, prepare to discuss how you've handled challenging situations in the past. Share stories that demonstrate your problem-solving abilities and how you maintained strong relationships even under pressure.

Tip Number 3

Familiarize yourself with the marketing strategies relevant to aesthetic clinics. Being able to suggest tailored improvements during your discussions will show that you understand our clients' needs and can contribute to their success.

Tip Number 4

Don’t forget to prepare a video introduction that highlights your personality and enthusiasm for the role. This is your chance to stand out and show us why you're the perfect fit for our dynamic team!

We think you need these skills to ace ITH Media | Looking for a remote client success manager

Client Relationship Management
Negotiation Skills
Persuasion Techniques
Exceptional Communication
Rapport-Building
Marketing Knowledge
Conflict Resolution
People Management
Proactive Problem-Solving
Tech-Savvy
Proficiency in Google Spreadsheets
Time Management
Resilience
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in client success and marketing. Use specific examples that demonstrate your negotiation skills, communication abilities, and any successful campaigns you've managed.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client success and your understanding of the marketing industry. Mention how your skills align with the company's goals and how you can contribute to their success.

Prepare a Video Introduction: Since the job description requests a video introduction, plan and rehearse what you want to say. Keep it professional yet engaging, and highlight your relevant experience and why you're excited about this role.

Provide References: Gather references from previous employers or clients who can vouch for your skills and past successes. Make sure they are aware they might be contacted and can provide positive feedback about your work.

How to prepare for a job interview at ITH Media

Showcase Your Client Relationship Skills

Prepare specific examples from your past experiences where you successfully built and maintained strong client relationships. Highlight how you handled challenges and ensured client satisfaction.

Demonstrate Your Marketing Knowledge

Be ready to discuss your understanding of marketing strategies and how you've applied them in previous roles. Think about tailored recommendations you could suggest for the agency's clients.

Prepare for Negotiation Scenarios

Since powerful negotiation skills are crucial, practice common negotiation scenarios. Be prepared to explain how you would approach upselling and persuading clients effectively.

Create a Compelling Video Introduction

Since a video introduction is required, make sure it’s engaging and professional. Use this opportunity to showcase your personality, communication skills, and enthusiasm for the role.

ITH Media | Looking for a remote client success manager
ITH Media
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  • ITH Media | Looking for a remote client success manager

    London
    Full-Time

    Application deadline: 2027-01-21

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    ITH Media

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