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- Tasks: Manage and optimise business systems like HubSpot CRM, Jira, and Monday.com.
- Company: C-4 Analytics is a dynamic digital marketing firm focused on automotive dealerships.
- Benefits: Enjoy unlimited paid time off, career development, and flexible working options.
- Why this job: Join a results-driven team that values collaboration and innovation in a fast-paced environment.
- Qualifications: Bachelor's degree and 3 years of CRM experience required; tech-savvy and detail-oriented candidates preferred.
- Other info: This role offers a competitive salary starting at $60,000 with opportunities for growth.
The predicted salary is between 42000 - 84000 £ per year.
C-4 Analytics is a fast-growing, private, full-service digital marketing company that excels at helping automotive dealerships increase sales, increase market share, and lower cost per acquisition. We are currently hiring for a Business Systems & Operations Specialist as we look to expand our team and support our growing roster of local and national clients.
Who We’re Looking For: The Operations team is seeking a detail-oriented and tech-savvy Business Systems & Operations Specialist to join our organization! Reporting to the AVP of Operations, the Specialist will play a key role in managing and optimizing core business systems such as HubSpot CRM, Jira, and Monday.com. This role will focus on driving process automation, improving system efficiency, and fostering collaboration across departments.
A day in the life of a Business Systems & Operations Specialist:
- Maintain and optimize HubSpot CRM to ensure data accuracy, efficient workflows, and reliable reporting.
- Provide user support, training, and ongoing enhancements.
- Manage Jira, Monday.com, and other operational tools to boost productivity and cross-functional alignment.
- Identify and implement opportunities to streamline and integrate business processes.
- Use automation tools like Zapier and HubSpot workflows to improve operational efficiency.
- Explore and implement AI-driven solutions to enhance reporting, task management, and overall system performance.
- Partner with Sales, Marketing, and Customer Success teams to ensure systems meet their evolving needs.
- Provide backup support for the AVP of Operations to ensure seamless system oversight.
- Build and maintain dashboards and reports to track system usage and business operations.
- Analyze data to identify trends and recommend process improvements.
- Develop clear SOPs and system documentation.
- Lead training sessions and promote best practices across teams.
What you’ll need to succeed:
- Bachelor's Degree with a focus on business, process and information systems, or related field.
- At least 3 years of experience with CRM administration or any equivalent combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
- Strong knowledge of HubSpot CRM (or similar CRM platforms).
- Experience with workflow automation tools (Zapier, HubSpot workflows, or similar AI-driven tools).
- Familiarity with Jira, Monday.com, or similar project management tools is preferred.
- Ability to analyze data insights and recommend system improvements.
- Strong collaboration and teamwork skills across departments.
- Strong attention to detail, troubleshooting skills, and adaptability.
Compensation: We offer a competitive compensation commensurate with experience and qualifications. The starting annual salary for this position is $60,000. The final salary will be determined based on factors such as skills, knowledge, and demonstrated expertise.
Flexibility: The Business Systems & Operations Specialist may benefit from the flexibility to work in a way that suits them best. We offer the following working options:
- Office-Based: Our modern and well-equipped office space provides a collaborative environment.
- Hybrid: For those who prefer a balance between office and remote work, we offer a hybrid model.
Working at C-4 Analytics: We provide our employees with a range of benefits, including career development programs, unlimited paid time off, and additional perks.
More About C-4 Analytics: C-4 Analytics takes the guesswork out of advertising. We provide real value to our clients because we value them as partners. We are results-driven and our strategies drive results.
Employment type: Full-time
Job function: Other
Industries: Advertising Services
Business Systems & Operations Specialist employer: C-4 Analytics, LLC
Contact Detail:
C-4 Analytics, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Systems & Operations Specialist
✨Tip Number 1
Familiarise yourself with HubSpot CRM and other tools mentioned in the job description. Consider taking online courses or tutorials to enhance your skills, as this will show your commitment and readiness to hit the ground running.
✨Tip Number 2
Network with current or former employees of C-4 Analytics on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare specific examples of how you've successfully implemented process improvements or automation in previous roles. Being able to discuss these experiences will demonstrate your problem-solving skills and ability to drive efficiency.
✨Tip Number 4
Stay updated on the latest trends in digital marketing and business systems. Showing that you're knowledgeable about industry developments can set you apart and highlight your enthusiasm for the role.
We think you need these skills to ace Business Systems & Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in CRM administration and workflow automation. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital marketing and your understanding of business systems. Mention specific tools like HubSpot CRM and Jira, and how your skills can benefit C-4 Analytics.
Showcase Your Technical Skills: In your application, emphasise your proficiency with tools mentioned in the job description, such as HubSpot, Zapier, and Monday.com. Provide examples of how you've used these tools to improve processes in previous roles.
Highlight Collaboration Experience: Since the role involves working across departments, include examples of successful teamwork and collaboration in your application. This will show that you can effectively partner with Sales, Marketing, and Customer Success teams.
How to prepare for a job interview at C-4 Analytics, LLC
✨Know Your Tools
Familiarise yourself with HubSpot CRM, Jira, and Monday.com before the interview. Be prepared to discuss your experience with these tools and how you've used them to optimise business processes in the past.
✨Showcase Your Analytical Skills
Be ready to provide examples of how you've analysed data to identify trends and recommend improvements. This role requires a strong ability to interpret data, so demonstrating this skill will be crucial.
✨Highlight Collaboration Experience
Since the position involves working closely with Sales, Marketing, and Customer Success teams, share specific instances where you've successfully collaborated across departments to achieve common goals.
✨Prepare for Process Automation Questions
Expect questions about your experience with workflow automation tools like Zapier and HubSpot workflows. Be prepared to discuss how you've implemented automation to improve efficiency in previous roles.
