Information Technology Support Analyst - Contract

IdAM Analyst – 6-month Contract OpportunityDay rate: Up to £150 (Inside IR35)Contract length: Minimum 6-monthsLocation: Swindon (Hybrid – 1 day per week in office)Role Overview:A new opportunity has opened up for an Identity and Access Management (IdAM) Analyst to join a growing team on a contract basis (minimum 6 months). This role will support the development and implementation process as part of a broader transformation initiative within the business. You’ll play a key role in optimising internal operations and supporting secure access to systems and services across multiple platforms, including on-premise and cloud environments.Reporting to the Internal Support function, you will be responsible for access management across production and non-production systems, ensuring timely and compliant provisioning and de-provisioning of access for users and customers. The position will also contribute to improving access governance frameworks and ensuring adherence to internal standards and regulatory requirements.Key Responsibilities:Administer the creation, modification, disablement, and removal of access to systems for staff and customers, across both sensitive and non-sensitive environments.Maintain a comprehensive audit trail of all actions performed within the IdAM function to support accountability and compliance.Support the management of the Role-Based Access Control (RBAC) matrix, ensuring alignment with job roles and preventing access drift.Maintain and regularly review governance documentation to ensure policies and standards are current and effective.Proactively identify and communicate any issues or risks that could impact IdAM operations, ensuring resilience and reliability in service delivery.What We’re Looking For:Strong written and verbal communication skills across all levels.Excellent attention to detail and organisational skills.Ability to work effectively in a small, agile team environment.Technically proficient, with the ability to quickly learn new systems and tools.Professional, reliable, and accountable in a high-responsibility role.Desirable Skills & Experience:Experience with ticketing or documentation tools (e.g., Jira, Confluence).Familiarity with authentication and identity systems (e.g., Active Directory, IPA, relational databases, cloud-based IAM such as AWS IAM).Previous experience working within regulated environments, particularly in financial services.If you\’re a detail-oriented professional looking to make an immediate impact within a high-trust environment, we\’d love to hear from you – Apply now!