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For Companies At a Glance
- Tasks: Lead global People Operations, shaping processes and enhancing employee experience across multiple countries.
- Company: Join Shop Circle, a top B2B SaaS provider with $150M+ funding and 120,000+ global customers.
- Benefits: Enjoy hybrid work, autonomy, and the chance to lead strategic projects with flexibility.
- Why this job: Make a real impact in a fast-scaling company while collaborating with a purpose-driven team.
- Qualifications: CIPD Level 5 or higher, 5-10 years in People Operations, strong analytical skills required.
- Other info: Occasional international travel for cross-border collaboration and integration of acquired companies.
The predicted salary is between 43200 - 72000 £ per year.
Location: UK-based (Hybrid, with occasional international travel)
Funding: $150M+ from top international investors
Team Size: 300 globally
Customers: 120,000+ merchants worldwide
At Shop Circle, we’re redefining the future of commerce. As one of the world’s leading B2B software providers, we empower the next generation of online businesses with best-in-class SaaS solutions. We’re looking for a strategic and hands-on Global People Operations Manager to build the systems, structure, and insights that will power our next phase of growth. Your work will be essential in harmonizing our people practices and delivering a unified employee experience across all locations.
What You’ll Do
- Operational Leadership: Shape People Operations across all locations, covering compensation, benefits, engagement, and performance. Design and roll out scalable processes for OKRs, workforce planning, budgeting, and salary benchmarking.
- Compliance & Integration: Partner with Finance and Legal to ensure payroll, employment law, and compliance across 5+ countries. Support integration of acquired companies by standardizing people processes and ensuring smooth transitions.
- Strategic Enablement: Deliver people analytics, KPIs, and workforce insights to leadership and the executive team. Build frameworks and tools that support a consistent, high-quality employee experience across borders.
- Cross-Border Collaboration: Drive group-wide People initiatives with occasional international travel. Contribute to building our global People roadmap in collaboration with senior leadership.
What We’re Looking For
- CIPD Level 5 or higher
- Strong analytical mindset; confident working with data, KPIs, and workforce metrics
- 5-10 years of experience in People Operations or HR roles within companies of 100+ employees
- Proven experience with OKRs, budgeting, salary benchmarking, and managing operational complexity across borders
- Experience supporting M&A integration or harmonizing people practices post-acquisition is a strong plus
- Familiarity with HR practices in the UK, EU, and/or US markets
- Comfortable in fast-paced environments, balancing strategy and execution
- Based in the UK with flexibility to travel
- Excellent communication and stakeholder management skills
Why Join Shop Circle
- Shape the future of People Operations in a global, fast-scaling software company
- Join a purpose-driven team backed by leading investors and driven by innovation
- Play a pivotal role in integrating newly acquired companies into a cohesive culture and operating model
- Enjoy autonomy, flexibility, and the chance to define and lead strategic projects at the executive level
Ready to make an impact? Apply now and join us on the journey!
Contact Detail:
Shop Circle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global People Operations Manager
✨Tip Number 1
Familiarise yourself with the latest trends in People Operations, especially in a global context. Understanding how different countries approach HR practices will give you an edge in discussions and interviews.
✨Tip Number 2
Network with professionals in the People Operations field, particularly those who have experience in M&A integration. This can provide you with insights and connections that may be beneficial during the application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented OKRs or managed operational complexities in previous roles. Real-life scenarios can demonstrate your capability and fit for the role.
✨Tip Number 4
Research Shop Circle's company culture and values. Tailoring your conversations to align with their mission and demonstrating how you can contribute to their goals will make you a more attractive candidate.
We think you need these skills to ace Global People Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in People Operations or HR roles, especially in companies with over 100 employees. Emphasise your analytical skills and any experience with OKRs, budgeting, and M&A integration.
Craft a Compelling Cover Letter: In your cover letter, express your passion for shaping the future of People Operations. Mention specific examples of how you've successfully implemented scalable processes or harmonised people practices in previous roles.
Showcase Your Analytical Skills: Since the role requires a strong analytical mindset, include examples of how you've worked with data, KPIs, and workforce metrics. This could be through projects where you delivered insights to leadership or improved employee experiences.
Highlight Cross-Border Experience: If you have experience working across different countries or cultures, make sure to highlight this. Discuss any international travel you've undertaken for work and how it contributed to your understanding of diverse HR practices.
How to prepare for a job interview at Shop Circle
✨Research the Company and Its Culture
Before your interview, take some time to understand Shop Circle's mission, values, and culture. Familiarise yourself with their SaaS solutions and how they empower businesses. This knowledge will help you align your answers with their goals and demonstrate your genuine interest in the company.
✨Prepare for Behavioural Questions
Expect questions that assess your experience in People Operations, especially regarding cross-border collaboration and M&A integration. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your analytical mindset and ability to manage operational complexity.
✨Showcase Your Data Skills
Given the emphasis on analytics and KPIs in the role, be prepared to discuss your experience working with data. Bring examples of how you've used people analytics to drive decisions or improve processes in previous roles, highlighting your strong analytical mindset.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the company's future plans, particularly regarding their global People roadmap and how they envision the integration of acquired companies. This shows your strategic thinking and genuine interest in contributing to their growth.
