Journey Developer

Journey Developer

London

6 Month Contract

Via Umbrella

Our UK leading banking client are looking for a Customer Journey Developer to join their team on an initial 6-month contract.

Duties to include:

• Understand the customer j nurney front to back, acting as proxy for the customer and ensuring that the UX/Ul is designed with the customer in mind
• Considers and reacts to customer research, and merchant feedback
• Performs discovery and design work for the ingestion of basic and premium AlS internally, supporting the franchises to adopt/utilise OB to optimise their current customer journeys, both short and long term
• Core focus is on the customer, their journey experience, removal of friction and ambiguity within the journey, ensuring streamless experiences and positive outcomes eldentifies Mi requirements Responsibilities:

If you find this opportunity intriguing and aligning with your skill set, we welcome the submission of your CV without delay.