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For Companies At a Glance
- Tasks: Lead UX research to shape product direction and influence business decisions.
- Company: Ascendion is a global leader in AI-first software engineering services.
- Benefits: Enjoy flexible work options and a dynamic, innovative culture.
- Why this job: Make a real impact by turning insights into actionable strategies in a fast-paced environment.
- Qualifications: 5+ years of UX research experience with strong storytelling and presentation skills.
- Other info: Ideal for those passionate about banking or fintech with a focus on user-centred design.
The predicted salary is between 43200 - 72000 ÂŁ per year.
We’re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. In this role, you’ll lead and execute research that makes insights actionable, visible, and influential, helping shape product direction and business decisions.
As a Sr. UX Researcher, you will:
- Drive and execute all stages of research: from recruitment and participant communication to conducting studies, analyzing results, and delivering insights.
- Develop impactful artifacts tailored to project needs, such as research plans, screeners, interview guides, reports, journey maps, personas, highlight reels, data visualizations, and mixed-method summaries.
- Present research readouts to client partners and executives to influence decision-making.
- Facilitate alignment workshops and support cross-functional collaboration to ensure insights are fully embedded in product strategy.
What You Bring:
- 5+ years of experience conducting UX research to uncover insights, identify unmet needs, and improve product outcomes.
- Proficiency in a wide range of qualitative and quantitative methods, with the ability to choose the right approach for each project.
- Empathetic listening skills and the ability to deliver an unbiased, user-centered point of view.
- Experience designing and executing inclusive participant recruitment strategies.
- Basic understanding of effective design principles and how research informs UX and product decisions.
- Strong portfolio or work samples that demonstrate your research process, storytelling, and impact.
- Excellent storytelling and presentation skills that bring research to life and inspire action.
If you bring the following, you’re a superstar in our eyes:
- Solid experience with mobile-first, native app experiences (iOS/Android), including familiarity with platform conventions and user behaviours.
- Demonstrated success in consumer-facing (B2C) research, especially in emotionally resonant, growth-oriented, or conversion-driven experiences.
- Deep domain expertise in banking or fintech, with a strong grasp of regulatory requirements, trust signals, and accessibility best practices.
About Us: Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. We are headquartered in New Jersey. We combine technology and talent to deliver tech debt relief, improve engineering productivity solutions, and accelerate time to value, driving our clients’ digital journeys with efficiency and velocity. Guided by our “Engineering to the power of AI” methodology, we integrate AI into software engineering, enterprise operations, and talent orchestration, to address critical challenges of trust, speed, and capital.
Contact Detail:
Ascendion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior UX Researcher
✨Tip Number 1
Familiarise yourself with the latest trends in UX research, especially in mobile-first applications. This will not only enhance your understanding but also allow you to speak confidently about relevant methodologies during interviews.
✨Tip Number 2
Prepare to discuss your past projects in detail, focusing on how your research influenced product decisions. Be ready to share specific examples that highlight your storytelling and presentation skills.
✨Tip Number 3
Network with professionals in the banking or fintech sectors. Engaging with industry experts can provide insights into regulatory requirements and user behaviours, which are crucial for the role.
✨Tip Number 4
Practice your facilitation skills by leading mock workshops or discussions. This will help you demonstrate your ability to align cross-functional teams and embed insights into product strategies effectively.
We think you need these skills to ace Senior UX Researcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in UX research, particularly focusing on your ability to conduct both qualitative and quantitative studies. Emphasise any specific projects that demonstrate your storytelling and presentation skills.
Craft a Compelling Cover Letter: In your cover letter, express your deep curiosity and empathy as they relate to UX research. Mention how your strategic mindset has influenced product direction in past roles, and provide examples of impactful research artifacts you've developed.
Showcase Your Portfolio: Include a strong portfolio that showcases your research process, storytelling abilities, and the impact of your work. Highlight projects that align with the job description, especially those involving mobile-first experiences or consumer-facing research.
Prepare for Interviews: Anticipate questions about your research methodologies and be ready to discuss how you’ve facilitated alignment workshops or collaborated cross-functionally. Prepare to present a case study from your portfolio that illustrates your approach to UX research.
How to prepare for a job interview at Ascendion
✨Showcase Your Research Process
Prepare to discuss your research process in detail. Bring along a strong portfolio that highlights your storytelling abilities and the impact of your work. Be ready to explain how your insights have influenced product decisions in previous roles.
✨Demonstrate Empathy and User-Centric Thinking
As a Senior UX Researcher, empathy is key. During the interview, share examples of how you've listened to users and incorporated their feedback into your research. This will show your potential employer that you can deliver an unbiased, user-centered perspective.
✨Be Prepared for Technical Questions
Expect questions about both qualitative and quantitative research methods. Brush up on your knowledge of various techniques and be ready to discuss which methods you would choose for specific projects, especially in the context of mobile-first experiences.
✨Practice Your Presentation Skills
Since you'll need to present research findings to clients and executives, practice delivering your insights clearly and engagingly. Use storytelling techniques to make your data come alive and inspire action, demonstrating your ability to influence decision-making.
