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- Tasks: Lead your team and manage store operations during your shift.
- Company: Join Sainsbury's, a leading retailer passionate about food and customer service.
- Benefits: Enjoy flexible working hours, discounts, free food, and wellness support.
- Why this job: Kickstart your management career in a supportive, diverse environment with growth opportunities.
- Qualifications: No prior experience needed; just bring your enthusiasm and leadership skills.
- Other info: Work four days a week with a clear training plan tailored to you.
The predicted salary is between 25000 - 35000 £ per year.
Salary: 30450
Location: St. Aldates Oxford Local Store, Oxford, OX1 1EA
Contract type: Permanent
Business area: Retail
Closing date: 12 July 2025
Requisition ID: 400002863
Shift hours: Four-day or five-day working available. Shift start and end time is dependent on whether you do condensed working or not. Please discuss at interview.
- Early shift: 06:00 - 16:00
- Late shift: 13:00 - 23:00
It couldn’t be easier to develop an amazing retail management career with Sainsbury’s. Our convenience stores are perfect to help you develop all the skills you’ll need — and more.
You’ll be responsible for everything that happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
What you’ll be doing
Our purpose is that driven by our passion for food, together we serve and help every customer. You’ll run the shift during the day, managing your team’s performance and time, demonstrating a decisive, organised and inclusive approach. Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork. And at the end of every shift, you’ll give a thorough handover to the next Manager.
We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.
Who you are
This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.
Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well. You’ll ultimately be accountable for making everything as good as it can be. As a Customer and Trading Manager in our convenience stores we’ll even give you the opportunity to work your full time hours across four days. We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.
How you can develop
When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you’ll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop. There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s team so you’ll never, ever be short of options.
What we’ll give you
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
- Condensed working - you’ll have the opportunity to work your hours flexibly over 4 days
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4-7.5% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Click ‘apply’ to start your Sainsbury’s journey.
Customer and Trading Manager - Convenience employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager - Convenience
✨Tip Number 1
Familiarise yourself with Sainsbury's values and mission. Understanding their commitment to customer service and teamwork will help you align your responses during the interview, showcasing how you can contribute to their goals.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your leadership skills and ability to manage a team effectively. Highlight situations where you motivated your colleagues or improved customer satisfaction.
✨Tip Number 3
Research the specific challenges faced by convenience stores in retail. Being knowledgeable about industry trends and customer preferences will allow you to discuss innovative ideas during your interview.
✨Tip Number 4
Practice your communication skills, as effective communication is key in this role. Be ready to discuss how you would handle difficult situations with customers or team members, demonstrating your problem-solving abilities.
We think you need these skills to ace Customer and Trading Manager - Convenience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to manage shifts and motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and your understanding of Sainsbury's values. Mention how your skills align with the role of Customer and Trading Manager and express your enthusiasm for contributing to the team.
Highlight Leadership Skills: In your application, emphasise your leadership qualities. Provide examples of how you've successfully managed teams, resolved conflicts, or improved customer satisfaction in previous roles.
Showcase Flexibility: Since the role involves various shift patterns, mention your flexibility and willingness to adapt to different working hours. This shows that you are ready to meet the demands of the position.
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Customer and Trading Manager. Familiarise yourself with the key tasks such as managing shifts, planning resources, and ensuring customer satisfaction. This will help you demonstrate your knowledge during the interview.
✨Showcase Leadership Skills
As this role involves leading a team, be prepared to discuss your leadership style and provide examples of how you've motivated and inspired others in previous roles. Highlight any experience you have in managing performance and resolving conflicts.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about situations where you had to make quick decisions or manage busy periods effectively. Prepare specific examples that showcase your ability to handle challenges.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions that show your interest in the company and the role. Inquire about the team dynamics, training opportunities, or how success is measured in the position. This demonstrates your enthusiasm and commitment.
