Customer Service Advisor, Customer Service Advisor

This is a Temporary , Full Time vacancy that will close 5 hours ago at 11:00 BST . The Vacancy At Calisen, we are dedicated to owning and managing essential energy infrastructure assets that promote smarter energy for everyone. Through our smart metering, installation, data services, EV charging infrastructure, and electrification of heat, we’re fostering a more sustainable future. Our core business values drive us to bring smarter energy solutions to all. With growth and development happening across all sectors of our business, we now have a fantastic opportunity for you to join us as a Temporary Customer Service Advisor within our dynamic smart metering exchange team. About the Role As a Customer Service Advisor at Calisen, you\’ll be the champion of our phone lines, scheduling smart meter appointments and delivering exceptional customer service. You\’ll work closely with various departments, find innovative solutions, and manage administrative tasks, such as generating letters for our valued customers. Embark on a 6-month journey, working 37.5 hours per week. Our fixed shift pattern runs from 8am to 8pm, Monday to Friday, with just one Saturday shift every four weeks from 8-4/9-5. Enjoy the flexibility of our hybrid setup – combining work-from-home days with at least two days a week in our vibrant Wigan call centre HQ. What We’re Looking For An energetic candidate with a strong educational background (minimum GCSE level). Excellent telephone skills and proficiency in Microsoft Office. Ability to thrive in a fast-paced environment, with previous customer service experience (telephone-based or face-to-face). Call centre experience is a bonus but is not essential. Outstanding communication and interpersonal skills. A team player who can also take the initiative and shine individually. Superb organisational and administrative skills. The Company We are part of the Calisen Group. We own and manage essential energy infrastructure assets that offer smarter energy for all. Through smart metering, installation, data services, EV charging infrastructure, and the electrification of heat, we’re creating a more sustainable future, bringing smarter energy to all. We have a range of roles from smart meter readers and EV charge point installers to office support. Your Calisen Career is calling! Apply today! Sorry – this vacancy is no longer available. #J-18808-Ljbffr