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- Tasks: Support the Operations team by managing communications and databases effectively.
- Company: Join Network Plus, a diverse and inclusive company committed to equal opportunities.
- Benefits: Enjoy a competitive salary and a comprehensive benefits package.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction.
- Qualifications: Experience in Utilities or Streetworks and strong IT skills are essential.
- Other info: We welcome applications from ex-Armed Forces personnel and celebrate diversity.
The predicted salary is between 28800 - 43200 £ per year.
Utilities Administrator Our Role As Utilities Administrator, you will provide support to the Operations Support team to ensure that the Company’s work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems. Key Responsibilities We are looking for someone to: Provide a front-line telephone service to both internal and external customers Liaise with Supervisors and sub-contract teams to ensure programmes are delivered ensuring that all the client and operational requirements are met in a professional and efficient manner Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time Ensure the collation, co-ordination and distribution of the operational job pack Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications Experience within Utilities or Streetworks is essential for this role Previous experience in an administrative role Proficient IT skills in Microsoft Office Ability to prioritise workload and work to tight deadlines Exceptional attention to detail Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. #J-18808-Ljbffr
Utilities Administrator employer: Network Plus Services
Contact Detail:
Network Plus Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Utilities Administrator
✨Tip Number 1
Familiarise yourself with the utilities sector and current trends. Understanding the industry will help you engage in meaningful conversations during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves liaising with both internal and external customers, showcasing your ability to handle inquiries and resolve issues effectively will set you apart.
✨Tip Number 3
Highlight your organisational skills. The ability to manage multiple tasks and prioritise effectively is crucial for this position, so be prepared to discuss how you've successfully handled similar responsibilities in the past.
✨Tip Number 4
Prepare examples of your experience with database systems and Microsoft Office. Being able to demonstrate your proficiency in these areas will reassure us that you can maintain accurate records and reports as required.
We think you need these skills to ace Utilities Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in utilities or streetworks. Emphasise your administrative skills and proficiency in Microsoft Office, as these are key requirements for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and ability to manage workloads under tight deadlines. Mention specific examples of how you've provided excellent service in previous roles.
Highlight Attention to Detail: In your application, provide examples that demonstrate your exceptional attention to detail. This could include instances where you successfully managed data input or resolved issues efficiently.
Show Enthusiasm for the Role: Convey your enthusiasm for the Utilities Administrator position in your application. Explain why you are interested in this role and how you can contribute positively to the team.
How to prepare for a job interview at Network Plus Services
✨Showcase Your Communication Skills
As a Utilities Administrator, you'll be the first point of contact for both internal and external customers. Make sure to demonstrate your excellent communication skills during the interview by providing clear and concise answers, and perhaps even role-playing a customer interaction.
✨Highlight Your Administrative Experience
Since previous experience in an administrative role is essential, be prepared to discuss your past roles in detail. Share specific examples of how you've managed databases, prioritised workloads, and met tight deadlines to show that you're well-equipped for the responsibilities of this position.
✨Emphasise Attention to Detail
Attention to detail is crucial for this role, especially when maintaining accurate records and reports. During the interview, mention instances where your attention to detail has positively impacted your work, such as catching errors or improving processes.
✨Demonstrate Problem-Solving Abilities
The company values innovative input and solutions to problems. Be ready to discuss challenges you've faced in previous roles and how you approached them. This will show your potential employer that you can contribute positively to the team and embrace change.
