Loss Prevention Manager, Security & Loss Prevention

Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for proactive and solution-based professionals who want to join our team as Loss Prevention Managers. In this key role, you will deliver security as a service to our operational sites across the end-to-end supply chain to protect our people and prevent loss.

Key job responsibilities:

• Support resilience of our business operations by contributing to emergency and crisis planning for sites within your area of responsibility.
• Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards.
• Serve as point of contact for and coordinate measures to manage risk with local management and external parties (e.g., law enforcement agencies and industry associations) on all security-related matters.
• Ensure compliance of your assigned sites with Amazon global security standards.
• Own Security and Loss Prevention-related projects on the local, regional, and country level.

A day in the life:

As a Loss Prevention Manager, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analysing data reports, and conducting interviews. Your findings contribute to identifying vulnerabilities in our processes and you identify and drive mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. Furthermore, you identify and act upon initiatives improving our physical security infrastructure and contribute directly to the budgetary planning for our external suppliers. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. Finally, you deliver loss prevention-related education and awareness programs to other teams across all management levels and manage the implementation of our Security and Loss Prevention plan.

About the team:

Sitting within the World Wide Operations Security organisation, Security and Loss Prevention supports the accomplishment of Amazon’s business targets and the strengthening of our brand by effectively protecting against relevant threats and by managing security and loss prevention risks that could:

• Put our associates and customers under jeopardy.
• Disrupt the continuity of our business operations.
• Inflict damage to our assets.
• Have adverse impact on our brand reputation.

Working in partnership with our stakeholders, we secure the Amazon supply chain end-to-end and promote security during business conversations. We do this by preventing security and loss prevention-related risks and vulnerabilities as early as possible, intervening in unfolding incidents to minimize any negative impact as well as thoroughly investigating security-related incidents to identify and remove root causes, preventing reoccurrence.

BASIC QUALIFICATIONS:

• A degree or degree equivalent.
• Relevant security- or risk-related experience (e.g., security services, asset protection, loss prevention, risk management, inventory management, investigations, supply chain, auditing, compliance, or similar).
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
• Upper intermediate proficiency in written and verbal English.

PREFERRED QUALIFICATIONS:

• A relevant advanced degree, advanced degree equivalent, or industry certification.
• Relevant experience with physical security systems, investigation techniques, and/or management of contract security officers.
• Relevant experience with retail, warehouse, distribution centre services, delivery service, or supply chain.
• Relevant experience in working with data.
• Driver’s license.