Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage relationships with SMB customers and resolve their IT issues.
- Company: Join a leading IT Managed Services Provider in London.
- Benefits: Enjoy a competitive salary of £50,000 with no commission pressure.
- Why this job: Perfect for tech enthusiasts who love building relationships without hard sales.
- Qualifications: Experience in IT MSP or as a former engineer with commercial skills required.
- Other info: Focus on account management rather than hunting for new clients.
The predicted salary is between 30000 - 70000 £ per year.
The opportunity is to join a London based IT Managed Services Provider as a Technical Account Manager. The role is to look after an existing SMB customer base, helping to resolve everyday issues as well as help them plan their future IT spend/strategy. It is a 100% farmer/relationship management role rather than any hard sales or hunting. The ideal candidate will have experience within an IT MSP environment, either currently working as a Technical Account Manager or a former engineer with good commercial skills, looking to move into account management. You would need to have reasonable technical understanding of the Microsoft stack, networking, cyber security and storage.
Contact Detail:
TSR Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager (City of London)
✨Tip Number 1
Familiarise yourself with the specific technologies and services offered by IT Managed Service Providers. Understanding the Microsoft stack, networking, cyber security, and storage solutions will help you engage more effectively with potential clients and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the IT MSP sector. Attend industry events, webinars, or local meetups to connect with current Technical Account Managers and learn about their experiences. This can provide valuable insights and may even lead to referrals.
✨Tip Number 3
Showcase your relationship management skills during interviews. Since this role focuses on maintaining existing client relationships, be prepared to discuss examples of how you've successfully managed client accounts or resolved issues in previous roles.
✨Tip Number 4
Research the company culture and values of the IT MSP you're applying to. Tailoring your approach to align with their mission and demonstrating your enthusiasm for their work can set you apart from other candidates.
We think you need these skills to ace Technical Account Manager (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT Managed Services, particularly any roles as a Technical Account Manager or engineering positions. Emphasise your understanding of the Microsoft stack, networking, cyber security, and storage.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Technical Account Manager role specifically. Mention your relationship management skills and how you can help existing customers resolve issues and plan their IT strategy.
Showcase Your Technical Skills: Provide examples of your technical knowledge and experience in your application. This could include specific projects you've worked on or challenges you've overcome that relate to the technologies mentioned in the job description.
Highlight Soft Skills: Since this role focuses on relationship management, be sure to highlight your communication and interpersonal skills. Provide examples of how you've successfully managed client relationships in the past.
How to prepare for a job interview at TSR Select
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of the Microsoft stack, networking, cyber security, and storage solutions. Be prepared to discuss how your technical background can help you manage client accounts effectively.
✨Emphasise Relationship Management Skills
Since this role focuses on account management rather than sales, highlight your experience in building and maintaining relationships with clients. Share examples of how you've successfully resolved issues for customers in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to address customer concerns or plan IT strategies, and be ready to explain your thought process and outcomes.
✨Research the Company and Its Clients
Familiarise yourself with the company’s services and its existing SMB customer base. Understanding their needs will allow you to tailor your responses and demonstrate your genuine interest in the role.
