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For Companies At a Glance
- Tasks: Be the friendly face of our outlet, handling customer queries and admin tasks.
- Company: Join Thomas Sherriff & Co Ltd, a leading supplier of farm machinery in Scotland.
- Benefits: Enjoy part-time hours with potential for full-time, plus a supportive team environment.
- Why this job: Gain valuable experience in a dynamic role while contributing to a well-respected company.
- Qualifications: Previous admin experience and strong communication skills are essential.
- Other info: This is a maternity cover position for one year, based in Jedburgh.
The predicted salary is between 24000 - 36000 £ per year.
About Us
Thomas Sherriff & Co Ltd are suppliers of farm machinery and turf equipment throughout the Lothians, Scottish Borders, and Northumberland. They have 8 outlets in this area with circa 140 employees.
Description
The Outlet Administrator is the first port of call for customers and general enquiries, assisting where possible, or directing appropriately. Responsible for ensuring the smooth running of the admin function in all aspects of the office, with a strong focus on financial administration. A strong team player, you will be an integral part of the office who can effectively communicate with the rest of the team which includes Parts, Service and Sales. This Job will be based at our Jedburgh Outlet, part time working Monday, Wednesday and Friday. Full time may be considered for the right candidate. This is a fixed term contract for 1 year.
Key Responsibilities and Duties
- Warmly greeting visitors to our Outlet; answering and directing phone calls promptly, fielding calls.
- Supporting the outlet with Customer/Supplier queries, and Parts/Service/Sales queries.
- Assisting with billing by preparing and sending invoices; maintaining client databases; tracking accounts; overseeing the invoice workflow including chasing debts, and assisting in copying and distributing production/sales orders and other internal documents as requested.
- Processing purchase invoices onto the ledger.
- Follow up on overdue debtors.
- Warranty – submission of claims.
- Managing and reconciling of petty cash.
- Processing daily customer payments via cash/card.
- Tracking and submitting of Technicians’ hours for payroll.
- Reporting on the Delivery and Service of Whole Goods.
- Performing a variety of administrative duties, such as generating and distributing company communications and sorting, processing and distributing incoming mail.
- May include other duties as and when required.
Skills and Experience
- Proven administrative experience.
- Superb written and verbal communication skills.
- Strong time-management skills and multi-tasking ability.
- Proficient in Microsoft Office, with an aptitude to learn new software and systems.
- Strong communication/people skills; ability to build solid relationships with colleagues and customers.
Outlet Administrator - Jedburgh (Maternity Cover) employer: Thomas Sherriff & Co
Contact Detail:
Thomas Sherriff & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outlet Administrator - Jedburgh (Maternity Cover)
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding the farm machinery and turf equipment that Thomas Sherriff & Co Ltd supplies will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills. As the first point of contact for customers, showcasing your ability to handle inquiries and resolve issues will be crucial. Think of examples from your past experiences where you've excelled in customer interactions.
✨Tip Number 3
Prepare to discuss your administrative experience in detail. Be ready to talk about specific tasks you've handled, especially those related to financial administration, as this is a key focus of the role. This will show that you understand the responsibilities involved.
✨Tip Number 4
Network with current or former employees if possible. Connecting with people who have worked at Thomas Sherriff & Co Ltd can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Outlet Administrator - Jedburgh (Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, particularly in financial administration. Emphasise your communication skills and any experience you have with customer service, as these are key for the Outlet Administrator role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how your skills align with the responsibilities listed in the job description, such as managing invoices or handling customer queries.
Showcase Your Skills: Highlight your proficiency in Microsoft Office and any other software you are familiar with. If you have experience with databases or financial tracking, be sure to mention this, as it will demonstrate your capability to handle the tasks required.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Look for any spelling or grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Thomas Sherriff & Co
✨Showcase Your Administrative Skills
Make sure to highlight your previous administrative experience during the interview. Discuss specific tasks you've handled, such as managing databases or processing invoices, to demonstrate your capability in handling the responsibilities of the Outlet Administrator role.
✨Emphasise Communication Abilities
Since this role involves interacting with customers and colleagues, it's crucial to showcase your superb written and verbal communication skills. Prepare examples of how you've effectively communicated in past roles, especially in resolving queries or building relationships.
✨Demonstrate Time Management and Multi-tasking
The job requires strong time-management skills and the ability to juggle multiple tasks. Be ready to discuss how you prioritise your workload and manage deadlines, perhaps by sharing a situation where you successfully handled competing demands.
✨Familiarity with Financial Administration
As financial administration is a key focus of this role, be prepared to talk about your experience with billing, invoicing, and managing petty cash. If you have any specific software experience, mention it to show your readiness to adapt to their systems.
