Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch IT support and troubleshoot Microsoft Azure and 365 issues.
- Company: Join Britannia, a leader in innovative IT solutions driving business success.
- Benefits: Enjoy a collaborative environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team solving complex IT challenges in the heart of London.
- Qualifications: Bachelor’s degree in IT or related field; experience with Azure and 365 required.
- Other info: On-site role in the City of London; relevant certifications are a plus.
The predicted salary is between 36000 - 60000 £ per year.
Are you a tech-savvy professional with a passion for solving complex IT challenges? Do you have experience with Microsoft Azure, Microsoft 365, and network infrastructure? If so, we have an exciting opportunity for you!
At Britannia, we are dedicated to providing innovative IT solutions that drive business success. We are seeking a skilled IT Support Engineer to join our dynamic team. In this role, you will be responsible for maintaining and enhancing our IT infrastructure, ensuring seamless operations, and providing top-notch support to our users.
As an IT Support Engineer, you will leverage your expertise in Microsoft Azure, Microsoft 365, and network management to troubleshoot issues, implement new solutions, and contribute to the overall efficiency and security of our IT systems. If you are a proactive problem-solver with excellent communication skills and a desire to grow in a collaborative environment, we would love to hear from you!
We are seeking a motivated individual who has experience working in a varied helpdesk capacity from 1st to 3rd line, to be on-site, based in the \”square mile” City of London area.
You will be a good communicator, technically proficient and be able to provide a white glove service to our user base with regard to technology and IT infrastructure.
You may also be called upon to provide guidance and technical expertise during design, selection, implementation, as well as technology selection.
Responsibilities:
- Provide technical support and troubleshooting for Microsoft Azure, Microsoft 365 (M365), and network-related issues.
- Manage and maintain cloud infrastructure on Microsoft Azure, including virtual machines, storage, and networking.
- Administer and support Microsoft 365 services, including Exchange Online, SharePoint, Teams, and OneDrive.
- Monitor and maintain network infrastructure, including routers, switches, firewalls, and VPNs.
- Perform regular system updates, patches, and backups to ensure security and reliability.
- Collaborate with other IT team members to resolve complex technical issues and implement new solutions.
- Document technical procedures, configurations, and troubleshooting steps.
- Provide training and support to end-users on IT systems and applications.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven experience as an IT Support Engineer or similar role.
- Strong knowledge of Microsoft Azure, including virtual machines, networking, and storage.
- Proficiency in Microsoft 365 administration and support.
- Solid understanding of network protocols, routing, switching, and firewall management.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team.
- Relevant certifications (e.g., Microsoft Certified: Azure Administrator, Microsoft 365 Certified: Enterprise Administrator Expert) are a plus.
- Experience with Microsoft Dynamics Business Central advantageous.
Britannia Financial Group Limited | Information Technology Support Engineer employer: Britannia Financial Group Limited
Contact Detail:
Britannia Financial Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Britannia Financial Group Limited | Information Technology Support Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, especially Microsoft Azure and Microsoft 365. Consider setting up a personal project or lab environment to gain hands-on experience, which will not only boost your confidence but also give you practical examples to discuss during interviews.
✨Tip Number 2
Network with professionals in the IT support field, particularly those who work with Microsoft technologies. Join relevant online forums, LinkedIn groups, or local meetups to exchange knowledge and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare for technical interviews by practicing common troubleshooting scenarios related to Microsoft Azure and network infrastructure. Being able to demonstrate your problem-solving skills in real-time can set you apart from other candidates.
✨Tip Number 4
Showcase your communication skills by being clear and concise when discussing your technical experiences. Since the role emphasizes providing a 'white glove service', emphasize any past experiences where you successfully supported users and resolved their issues effectively.
We think you need these skills to ace Britannia Financial Group Limited | Information Technology Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Azure, Microsoft 365, and network infrastructure. Use specific examples of how you've solved IT challenges in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and problem-solving. Mention your relevant qualifications and how they align with the responsibilities outlined in the job description.
Showcase Technical Skills: Clearly list your technical skills related to the role, such as cloud infrastructure management, network protocols, and any relevant certifications. This will help demonstrate your fit for the position.
Prepare for Potential Questions: Anticipate questions related to troubleshooting IT issues, managing cloud services, and providing user support. Be ready to discuss specific scenarios where you successfully resolved technical problems.
How to prepare for a job interview at Britannia Financial Group Limited
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft Azure, Microsoft 365, and network infrastructure in detail. Highlight specific projects or challenges you've faced and how you resolved them, as this will demonstrate your technical proficiency.
✨Communicate Clearly
Since the role requires excellent communication skills, practice explaining complex technical concepts in simple terms. This will help you convey your ideas effectively during the interview and show that you can provide a 'white glove' service to users.
✨Demonstrate Problem-Solving Abilities
Prepare for scenario-based questions where you might need to troubleshoot a hypothetical IT issue. Think through your problem-solving process and be ready to articulate your thought process clearly.
✨Research Britannia Financial Group
Familiarize yourself with Britannia's mission and values, as well as their IT infrastructure needs. Showing that you understand their business and how your skills can contribute to their success will set you apart from other candidates.
