Office Coordinator - Kentish Town

Chestertons Estate Agency Office Coordinator – Lettings Location: Kentish Town Hours: Office based Monday to Friday 8:30 am – 6:00 pm Salary: £26,000 + commission (OTE £27,300) Overview Of Key Duties Administrative Support Handle documentation related to property sales, including listings and pre-offer information. Update and maintain databases with property details, client information, and transaction records. Coordinate client appointments, property viewings, and manage the office calendar. Manage communications, including emails, phone calls, and mail, ensuring timely responses. Customer Service Greet clients, address inquiries, and provide detailed information about properties and services. Resolve client issues or complaints promptly and professionally, maintaining high satisfaction levels. Sales Support Assist in preparing and updating property listings, ensuring accuracy both online and in-office. Support marketing efforts, including preparing promotional materials and organizing local events. Generate and distribute sales performance reports to the management team. Operational Tasks Keep the office organized, stocked with supplies, and ensure a professional environment. Serve as a liaison between the sales team and other departments, fostering effective communication and collaboration. Ensure all transactions and activities adhere to relevant regulations and company policies. Technology and Tools Utilize CRM systems to track client interactions and manage data efficiently. Use office software (e.g., Microsoft Office Suite) and industry-specific tools effectively. About The Company Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business. Campions: Campions is one of the fastest-growing sales and lettings agency groups in the UK. It includes brands such as Chestertons, Chase Buchanan, Retirement Homesearch, and Campions Lettings & Management, collectively managing thousands of properties across the country annually. Perks That Make a Difference Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan, and other benefits linked to specific job grades. We are an equal opportunities employer, welcoming applications from everyone excited to join us. We are committed to creating a diverse and inclusive workplace and will consider all applications without discrimination based on ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability. #J-18808-Ljbffr