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- Tasks: Lead web projects, enhance user experience, and drive online sales for a top fashion jeweller.
- Company: Join Argento, a leading UK and Ireland fashion jeweller with over 20 years of experience.
- Benefits: Enjoy hybrid working, generous staff discounts, pension scheme, and regular company events.
- Why this job: Be part of a dynamic team, influence brand presence, and work with renowned jewellery brands.
- Qualifications: 3+ years in ecommerce management, digital marketing degree, and strong communication skills required.
- Other info: Apply by January 17th, 2024, to join a creative and fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
About the Company and the Role:
Argento is one of the UK and Irelands leading fashion jewellers. With over 20 years’ experience, we know what we’re talking about when it comes to jewellery! The first Argento store opened in Belfast in 1997 that has grown to have more than 23 stores throughout the UK and Ireland and a thriving website that offers worldwide delivery.
We are proud to stock globally renowned jewellery & watch brands, including Pandora, Nomination, Olivia Burton, Swarovski as well as our own home-grown brands including Argento, August Woods, and Karma.
We are currently seeking an experienced Ecommerce Manager to join the busy Head Office Team. Please see below for further details:
Role: Ecommerce Manager
Contract: Permanent, Full-Time
Location: Head Office, Belfast, BT1
Hours of Work: Monday – Friday, 0800 – 1630
What’s on offer:
Salary: £Attractive, depending on skills and experience
Location: Hybrid working after the training/induction period
(We work 3 set days in the office (Monday, Tuesday and Thursday) and 2 days working from home (Wednesday and Friday)
Benefits:
Generous Staff discount following probation period
Auto-Enrolment Pension Scheme (NEST)
Eye care vouchers & Flu jab vouchers
Regular company events
Job Summary
Reporting directly to the Managing Director, the objective of this role is to take responsibility for a variety of web-based projects, activities and to identify new opportunities for Argento. You will drive brand awareness and maintain brand consistency in line with relevant brand guidelines ensuring our website meet the needs of our customer journeys. You will be responsible for looking after user experience on site including platform optimisation across multiple devices focusing on mobile, A/B testing and assigning tasks to other members of the Ecommerce team.
Responsibilities will include but not be limited to:
· Work with the marketing, purchasing, customer service and distribution teams to identify opportunites, and ways to improve brand presence and drive new customers
· Work closely with the marketing manager; developing digital marketing plans to support online sales
· Working in conjunction with the graphic designer on frontend and backend web development
· Working in conjunction with the digital merchandising & content executive and the purchasing department ensuring that all products are correctly displayed online. This includes executing timely and accurate imports of product and pricing data
· Set up and test website promotions and discount codes, evaluating requests as they come in to ensure requirements are complete and accurate and promotions can be delivered on time
· Responsible for updating all content on the website; including information for other departments
· Maintain an up-to-date and accurate log of live and upcoming website promotions and discount codes across all sites and be prepared to raise potential conflicts with any new promotions or implications of changes to the overall business’ marketing and promotions schedule
· Responsible for all PPC, Affiliate and sub-network activity including Google Ads, Bing Ads and Affiliate Window
· Management of Product, Stock and Customer databases on argento.com
· Maintaining and updating all site frontend code and databases using HTML, JS, CSS and T-SQL
· Monitoring product performance and producing a range of reports, focusing on sales, profit and KPIs
· Working as the key account manager with website provider IRP and other relevant parties
· Implementation of 3rd Party API\’s
· Evaluate approaches & strategies to improve website sales conversions & customer engagement
· Design and develop solutions to meet business functional requirements. Including mobile website
· Develop A/B strategies to enhance and improve customer experience and retention
· Mange SEO strategy
· Platform optimisation across multiple devices, primarily focusing on mobile with a key objective to increase on-site conversion rate
· Managing projects such as site redesigns and new integrations such as payment processors and fulfilment options
· Managing the ecommerce team
Essential Criteria:
· At least 3 years + experience in a similar ecommerce manager role or similar
· Digital marketing / web development or related Degree
· Proven knowledge of online selling platforms and how selling works, having focus on maximising sales across all online platforms
· Previous experience of people management
· Evidence of effective planning, organisational and time management skills
· Excellent attention to detail, with excellent written and oral communication skills
· Excellent interpersonal skills and ability to build excellent working relationships with internal and external agencies
· The ability to remain calm and clear headed under pressure and resolve issues
· Experience in the use of Microsoft Office packages
· Approachable and flexible attitude to work
· Ability to work under pressure, within tight deadlines and on multiple projects
· Motivated, pro-active, enthusiastic and friendly disposition
· Excellent commercial awareness and the ability to achieve results
How to apply:
If you are experienced and looking for a new challenge, we would love to hear from you – please forward your CV and Cover Letter detailing how you meet the criteria to claire@argento.com
Candidates who are offered employment will be required to produce proof of identification and proof of eligibility to work in the UK.
CLOSING DATE: Friday 17th January 2024 at 5pm
Argento | Ecommerce Manager employer: Argento
Contact Detail:
Argento Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Argento | Ecommerce Manager
✨Tip Number 1
Familiarize yourself with Argento's brand and product offerings. Understanding their unique selling points and how they position themselves in the market will help you articulate your ideas on improving brand presence during the interview.
✨Tip Number 2
Prepare to discuss your experience with eCommerce platforms and digital marketing strategies. Be ready to share specific examples of how you've successfully driven online sales and improved customer engagement in previous roles.
✨Tip Number 3
Showcase your knowledge of SEO and A/B testing methodologies. Argento is looking for someone who can enhance their website's performance, so demonstrating your expertise in these areas will set you apart from other candidates.
✨Tip Number 4
Highlight your ability to work collaboratively with cross-functional teams. Since the role involves working closely with marketing, purchasing, and customer service, sharing examples of successful teamwork will demonstrate your fit for the position.
We think you need these skills to ace Argento | Ecommerce Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ecommerce management, digital marketing, and web development. Use specific examples that demonstrate your ability to drive brand awareness and improve customer engagement.
Craft a Compelling Cover Letter: In your cover letter, address how your skills and experiences align with the responsibilities listed in the job description. Mention your familiarity with online selling platforms and your approach to managing ecommerce teams.
Showcase Your Achievements: Include quantifiable achievements in your application, such as successful campaigns you’ve led or improvements in sales conversions. This will help illustrate your impact in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Argento
✨Show Your Ecommerce Expertise
Make sure to highlight your experience in ecommerce management. Discuss specific projects you've led, focusing on how you improved sales and customer engagement. Be prepared to share metrics that demonstrate your success.
✨Understand Argento's Brand
Research Argento's product offerings and brand identity before the interview. Show that you understand their market position and how you can contribute to enhancing their online presence and driving brand awareness.
✨Demonstrate Technical Skills
Since the role involves web development and platform optimization, be ready to discuss your technical skills in HTML, JS, CSS, and T-SQL. Provide examples of how you've used these skills to improve user experience and site performance.
✨Prepare for Team Collaboration Questions
Expect questions about how you work with cross-functional teams. Prepare examples of how you've collaborated with marketing, customer service, and design teams to achieve common goals, emphasizing your interpersonal skills and ability to build relationships.
