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- Tasks: Deliver innovative solutions for customer experience and technology workflows using ServiceNow.
- Company: Join a leading IT consultancy and elite ServiceNow partner in the UK.
- Benefits: Enjoy a hybrid work model and a competitive salary of £75,000.
- Why this job: Be part of a dynamic team shaping customer journeys and employee experiences with cutting-edge technology.
- Qualifications: Strong ServiceNow experience, JavaScript, HTML, CSS skills, and knowledge of customer and employee processes required.
- Other info: Reach out for more info at 02031484642 or f.worku@nelsonfrank.com.
The predicted salary is between 60000 - 84000 £ per year.
I am currently looking for a ServiceNow Implementation Specialist for a leading IT Consultancy and Elite ServiceNow Partner.
Type: Permanent
Location: United Kingdom (Hybrid)
Salary: £75,000
Key Responsibilities:
- Deliver solutions for Customer Experience workflows including Field Service Management (FSM), Customer Service Management (CSM), and Customer Service Portals.
- Work with Technology and Employee Experience workflows such as ITSM, ITOM, HRSD, and Workplace Service Delivery.
- Build modern, role-based user interfaces using Next Experience UI, UI Builder, and Service Portal.
- Integrate ServiceNow with external systems (e.g., CRMs, HR platforms) using REST/SOAP APIs and IntegrationHub.
- Support data migration and ensure alignment across platforms.
Skills & Experience:
- Strong experience with the ServiceNow platform, particularly in FSM and related workflows.
- Solid understanding of customer journeys and employee lifecycle processes.
- Proficiency in JavaScript, HTML, CSS, and ServiceNow tools such as Glide API, Flow Designer, and IntegrationHub.
If you are interested in finding out more info, please reach out on 02031484642 or on f.worku@nelsonfrank.com.
Contact Detail:
Nelson Frank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Implementation Specialist
✨Tip Number 1
Familiarise yourself with the latest features and updates of the ServiceNow platform. Being knowledgeable about recent enhancements can give you an edge during discussions with potential employers.
✨Tip Number 2
Network with professionals in the ServiceNow community. Attend webinars, join forums, or participate in local meetups to connect with others in the field and learn about job opportunities.
✨Tip Number 3
Showcase your hands-on experience by working on personal projects or contributing to open-source initiatives related to ServiceNow. This practical experience can be a great talking point in interviews.
✨Tip Number 4
Prepare for technical interviews by practising common ServiceNow scenarios and problem-solving questions. Being able to demonstrate your thought process and technical skills will impress interviewers.
We think you need these skills to ace ServiceNow Implementation Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with the ServiceNow platform, especially in Field Service Management and related workflows. Use specific examples to demonstrate your proficiency in JavaScript, HTML, CSS, and relevant ServiceNow tools.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of customer journeys and employee lifecycle processes. Explain how your skills align with the responsibilities outlined in the job description, particularly in delivering solutions for Customer Experience workflows.
Highlight Relevant Projects: If you've worked on projects involving integration with external systems or data migration, be sure to mention these. Detail your role and the technologies you used, as this will demonstrate your hands-on experience and problem-solving abilities.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves building modern user interfaces and integrating systems.
How to prepare for a job interview at Nelson Frank
✨Showcase Your ServiceNow Expertise
Make sure to highlight your experience with the ServiceNow platform, especially in Field Service Management and related workflows. Be prepared to discuss specific projects where you've successfully implemented solutions.
✨Demonstrate Technical Proficiency
Since the role requires proficiency in JavaScript, HTML, and CSS, be ready to discuss your technical skills. You might even want to prepare examples of how you've used these languages in past projects, particularly with ServiceNow tools like Glide API and Flow Designer.
✨Understand Customer Journeys
Familiarise yourself with customer journeys and employee lifecycle processes. During the interview, be prepared to explain how you can enhance these experiences through ServiceNow implementations.
✨Prepare for Integration Questions
Given the importance of integrating ServiceNow with external systems, brush up on your knowledge of REST/SOAP APIs and IntegrationHub. Be ready to discuss any relevant experience you have with data migration and system alignment.
