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- Tasks: Join a dynamic team handling UK and international sales via calls and emails.
- Company: Be part of a thriving SME in Fife, known for its growth and success.
- Benefits: Enjoy a permanent role with opportunities for personal development and teamwork.
- Why this job: Gain valuable experience in B2B sales while building strong customer relationships.
- Qualifications: Previous B2B sales experience and strong IT skills are essential.
- Other info: This role is fully on-site, perfect for those who thrive in a collaborative environment.
The predicted salary is between 28800 - 43200 £ per year.
Escape Recruitment Services Commercial Division are currently recruiting for our client, a successful and continually growing SME organisation based in Fife; they have an excellent opportunity for an Internal Sales Account Executive to join them on a permanent basis. Based within a small but busy team and reporting to the Sales Director, this role will be based fully on site.
Responsibilities Include:
- Handling incoming UK and International sales via telephone call.
- Responding to written sales enquiries received via email, website and online platforms.
- Providing and following up on quotes for bulk B2B sales.
- Managing queries sent via social media accounts.
- Providing product technical information to customers.
- Resolving any customer issues and complaints.
- Updating the CRM system.
- Liaising with internal sales support and logistics teams to ensure order fulfilment.
- Identifying gaps in the market and targeting new clients and/or distributors.
Background Required:
- Previous experience of working in a similar B2B internal/external sales/account management role.
- Comfortable working with technical specification and products.
- Exceptional customer service experience, able to build strong relationships.
- Ability to work as part of a small team, supporting with varied tasks as required depending on the needs of colleagues and business.
- Confident IT skills, this should include MS Excel and CRM database systems.
- Self-motivated and able to use your initiative to complete tasks.
Contact Detail:
Escape Recruitment Serv Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Account Executive
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding the technical specifications will not only help you in conversations but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your CRM skills. Since you'll be updating the CRM system regularly, being proficient in it will show that you're ready to hit the ground running and can manage customer relationships effectively.
✨Tip Number 3
Practice your communication skills, especially over the phone. As this role involves handling sales calls, being articulate and confident will help you make a great impression during the interview process.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Internal Sales Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2B sales and account management. Emphasise any technical product knowledge and customer service skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully handled sales inquiries or resolved customer issues in the past.
Highlight IT Skills: Since the role requires confident IT skills, particularly in MS Excel and CRM systems, be sure to mention any relevant experience you have with these tools in both your CV and cover letter.
Showcase Teamwork Abilities: In your application, provide examples of how you've worked effectively within a team. Highlight your ability to support colleagues and adapt to varying tasks, as this is crucial for the role.
How to prepare for a job interview at Escape Recruitment Serv Ltd
✨Know Your Products
Familiarise yourself with the technical specifications of the products you'll be selling. This will help you confidently answer any questions and provide accurate information to potential clients during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've successfully handled customer queries or complaints in the past. Highlight your ability to build strong relationships, as this is crucial for an Internal Sales Account Executive.
✨Showcase Your Team Spirit
Since the role involves working within a small team, be ready to discuss how you collaborate with others. Share experiences where you've supported colleagues or contributed to team success.
✨Be Prepared for Technical Questions
Expect questions related to CRM systems and MS Excel. Brush up on your IT skills and be ready to discuss how you've used these tools in previous roles to manage sales and customer data effectively.
