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- Tasks: Join our IT team to provide help desk support for stores across the UK.
- Company: Deichmann UK is a reputable retail business expanding both online and on the high street.
- Benefits: Enjoy a full-time, permanent position with a salary of £23,000 and on-the-job training.
- Why this job: Perfect for IT enthusiasts looking to grow their skills in a dynamic environment.
- Qualifications: GCSE level education or equivalent; experience in IT support is a plus.
- Other info: A full UK driving license is required; flexibility to adapt to changing priorities is essential.
The predicted salary is between 13800 - 19800 £ per year.
Based in Market Harborough, Deichmann UK are looking to recruit an enthusiastic and talented individual to join our IT team as an IT Assistant.
The successful applicant will join us on a full time, permanent basis and in return receive a salary of £23,000 per annum.
Ideal candidate:
Reporting to the IT Manager, the successful applicant will deliver help desk support to stores across the UK for their tills, computer, telephone and router equipment, as well as supporting colleagues at head office and the warehouse.
This role is perfect for someone with a passion for all things IT, building and maintaining a variety of IT equipment and someone with excellent cable management!
We are able to offer on the job training that will allow you to build your knowledge and skills within this profession.
Key activities:
- Providing a Help Desk facility for colleagues in store and at HO, both hardware & software during all trading hours
- Record and monitor the progress of faults to till systems & other computer equipment
- Monitoring, maintenance & documentation for all computer hardware, software and networks
- Co-ordinate till installation and de-installation
- Planning of hardware requirements
- Replacement of old hardware
- Assist in the procurement of prices of new hardware and software for HO, the warehouse and stores
- Configuration & set up of new hardware and software at HO, warehouse and stores
- Undertake software updates, as necessary
- Document all landlines and contracts including fault rectification and HO changes
- Undertake phone and data cabling
- Set up and maintenance of mobile phone email.
Personal characteristics:
- Educated to GCSE level or equivalent and/or have worked a this level
- Highly motivated and able to work on own initiative whilst also able to operate effectively as one of a team.
- Strong problem solving abilities and able to use own initiative
- Analytical skills with ability to make timely informed decisions
- An effective communicator both verbal and written
- Ability to plan, co-ordinate and prioritise a busy workload
- Experience of IT support & network infrastructure within a domestic environment e.g. for friends & family
- Genuine interest in the rapidly changing field of IT
- Knowledge of Windows, iOS & Android systems
- Able to work in an environment where flexibility to adapt to changing priorities is essential
- Possess a full UK driving licence
This is a great opportunity to join a highly reputable expanding stable retail business both on the high street and online, and to develop a career in IT.
If you feel you have the relevant skills and experience to carry out this role please apply today.
Deichmann | IT Assistant employer: DEICHMANN
Contact Detail:
DEICHMANN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deichmann | IT Assistant
✨Tip Number 1
Make sure to familiarize yourself with common IT support issues, especially related to tills and network equipment. Being able to discuss specific examples of how you've resolved similar problems in the past can really impress during the interview.
✨Tip Number 2
Highlight any experience you have with hardware installation and maintenance. If you've helped friends or family set up their IT equipment, be ready to share those stories to demonstrate your hands-on skills.
✨Tip Number 3
Since this role involves a lot of communication, practice explaining technical concepts in simple terms. This will show that you can effectively assist colleagues who may not have a strong IT background.
✨Tip Number 4
Research Deichmann's IT infrastructure and any recent developments in their technology. Showing that you understand their business and are genuinely interested in contributing to their IT team can set you apart from other candidates.
We think you need these skills to ace Deichmann | IT Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT support experience, especially any work with hardware and software. Mention specific skills like cable management and problem-solving abilities that align with the job description.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for IT and your motivation to join Deichmann's team. Discuss how your background and skills make you a great fit for the role, particularly your ability to work independently and as part of a team.
Showcase Relevant Experience: If you have experience in providing help desk support or working with network infrastructure, be sure to include specific examples. This could be from previous jobs, internships, or even helping friends and family with their IT issues.
Proofread Your Application: Before submitting your application, carefully proofread both your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at DEICHMANN
✨Show Your Passion for IT
Make sure to express your enthusiasm for technology during the interview. Share examples of how you've engaged with IT, whether through personal projects or helping friends and family with their tech issues.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific instances where you've successfully resolved technical problems. Highlight your analytical skills and ability to make informed decisions under pressure.
✨Communicate Effectively
Since the role involves providing help desk support, practice clear and concise communication. Be ready to explain technical concepts in a way that non-technical colleagues can understand.
✨Highlight Your Flexibility
The job requires adapting to changing priorities, so be prepared to discuss how you've managed shifting tasks in previous roles. Share examples that showcase your ability to prioritize effectively.
