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- Tasks: Manage customer relationships, invoicing, and partner portals to ensure smooth operations.
- Company: Join a leading fashion design and manufacturing company known for excellence and customer service.
- Benefits: Enjoy a dynamic work environment with opportunities for process improvement and collaboration.
- Why this job: Be part of a team that values detail, efficiency, and customer satisfaction in the fashion industry.
- Qualifications: Previous experience in customer service or invoicing, strong communication skills, and proficiency in Excel required.
- Other info: Ideal for detail-oriented individuals passionate about operational excellence.
Our client is a fashion design, manufacturer and wholesale company who pride themselves on operational excellence and outstanding customer service. They are looking for a detail-oriented and proactive Sales Accounts Administrator to join their team and support their growing business.
Job Summary: You will be responsible for managing the relationship with customers, managing partner portals, resolving invoicing discrepancies, and ensuring compliance with customer requirements. This role requires strong attention to detail, excellent communication skills, and the ability to collaborate with internal teams and external clients to ensure the sales order and delivery process runs smoothly.
Key Responsibilities:
- Partner Portal Management: Monitor and update partner portals for accurate invoicing and payment tracking. Ensure proper documentation is submitted to portals for each partner, maintaining a seamless invoicing process. Work closely with partners to ensure proper use of portals for invoicing and payments. Troubleshoot any issues related to partner portals and work with the IT department or support teams as necessary.
- Process Improvement: Identify bottlenecks or issues in the invoicing process and suggest or implement improvements. Collaborate with sales, operations, and finance teams to streamline invoicing workflows. Assist in automating processes related to invoicing, payment tracking, and reconciliation.
- Customer Service & Communication: Act as a point of contact for clients with invoicing and logistic updates. Provide clear and professional communication regarding billing inquiries, disputes, or payment arrangements. Ensure customer satisfaction by responding to issues promptly and professionally.
- Invoice Management: Oversee and ensure timely generation of all wholesale invoices. Coordinate with sales and operations teams to verify order details, product shipments, and delivery confirmations before invoicing. Handle discrepancies between order details and invoices, ensuring smooth communication with relevant departments. Generate and send invoices and credit notes to clients via email, partner portals, or other invoicing platforms. Ensure invoices are sent in compliance with client-specific requirements (e.g., due dates, formats).
Key Skills & Qualifications:
- Previous experience in client facing customer services, accounts invoicing, or a similar role.
- Excellent communication and problem-solving skills.
- Proficiency in using accounting software, partner portals, and Excel.
- Ability to work collaboratively with cross-functional teams.
- Strong organizational skills and ability to meet deadlines in a fast-paced environment.
If you are detail-oriented with a passion for efficiency and accuracy, we invite you to apply for this exciting opportunity.
SUPPLY CHAIN ADMINISTRATOR employer: Financial Staffing Solutions
Contact Detail:
Financial Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SUPPLY CHAIN ADMINISTRATOR
✨Tip Number 1
Familiarise yourself with common partner portals used in the fashion industry. Understanding how these systems work will give you an edge during interviews, as you'll be able to discuss your experience and knowledge confidently.
✨Tip Number 2
Brush up on your invoicing and payment tracking skills. Being able to demonstrate your proficiency in managing invoices and resolving discrepancies will show that you're ready to tackle the responsibilities of the role.
✨Tip Number 3
Prepare examples of how you've improved processes in previous roles. Highlighting your ability to identify bottlenecks and implement solutions will showcase your proactive approach, which is crucial for this position.
✨Tip Number 4
Practice your communication skills, especially in handling customer inquiries and disputes. Being able to convey information clearly and professionally will be key in ensuring customer satisfaction in this role.
We think you need these skills to ace SUPPLY CHAIN ADMINISTRATOR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, invoicing, and any specific software you have used. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your attention to detail and proactive approach. Mention specific examples of how you've improved processes or resolved issues in previous roles, particularly in invoicing or customer service.
Highlight Communication Skills: In both your CV and cover letter, emphasise your excellent communication skills. Provide examples of how you've effectively communicated with clients or collaborated with teams to resolve discrepancies or improve workflows.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Supply Chain Administrator role.
How to prepare for a job interview at Financial Staffing Solutions
✨Showcase Your Attention to Detail
As a Supply Chain Administrator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped resolve issues or improve processes.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with clients and internal teams, practice articulating your thoughts clearly. You might be asked to explain how you would handle a billing dispute, so think of a scenario to illustrate your communication style.
✨Familiarise Yourself with Partner Portals
Research common partner portals used in the industry. If possible, mention any experience you have with similar systems during the interview, as this will show your proactive approach and readiness to adapt.
✨Prepare for Process Improvement Questions
Expect questions about how you would identify and address bottlenecks in invoicing processes. Think of examples where you've successfully implemented improvements in previous roles, as this will highlight your problem-solving skills.
