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- Tasks: Provide world-class customer service and guide customers through our tea and coffee selection.
- Company: Whittard has been enhancing the tea and coffee experience since 1886.
- Benefits: Enjoy team rewards, individual incentives, and a dynamic work environment.
- Why this job: Join a passionate team and share your love for tea and coffee while growing personally.
- Qualifications: No specific experience required, but customer-facing skills are a plus.
- Other info: This is a temporary role for a minimum of 8 hours a week until the end of August.
We\’re looking for enthusiastic individuals to join our Oxford store team during our busy summer period. If you\’re passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you!At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today! Please note this role is required to work a minimum of 8 hours a week and is initially a 3-month temporary contract until the end of August. Providing world-class customer service. Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase. Consistently achieving daily sales targets. Collaborating closely with your team to foster excellent working relationships. Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings. Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties. Leading in-store and on-street tastings to elevate the Whittard product experience. Proven ability to work effectively in a team. Confidence in engaging customers in meaningful product discussions and providing outstanding service and support. A commitment to personal growth and achieving excellence. Previous experience in customer-facing roles is desirable but not essential The Role Itself You will be part of a friendly team in our wonderful Oxford Queen Street store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently. #J-18808-Ljbffr
Temporary Sales Advisor – Oxford Queen Street employer: Whittard Trading Ltd
Contact Detail:
Whittard Trading Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Sales Advisor – Oxford Queen Street
✨Tip Number 1
Familiarise yourself with Whittard's products, especially their tea and coffee ranges. Being knowledgeable about the different types of teas and coffees will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your enthusiasm for customer service during any interactions you have with us. Whether it's through a phone call or in-person chat, let your passion shine through to make a memorable impression.
✨Tip Number 3
Prepare to discuss your previous experiences in customer-facing roles, even if they are not directly related to sales. Highlighting your ability to work in a team and provide excellent service will resonate well with our hiring team.
✨Tip Number 4
Be ready to demonstrate your adaptability and willingness to learn. Since this is a temporary role, showing that you can quickly pick up new skills and thrive in a dynamic environment will set you apart from other candidates.
We think you need these skills to ace Temporary Sales Advisor – Oxford Queen Street
Some tips for your application 🫡
Show Your Passion: In your application, express your enthusiasm for tea and coffee. Share any personal experiences or knowledge you have about these products to demonstrate your genuine interest.
Highlight Customer Service Skills: Emphasise any previous experience in customer-facing roles, even if it's not extensive. Mention specific examples where you provided excellent service or resolved customer issues effectively.
Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Focus on teamwork, communication, and your ability to meet sales targets, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that outlines why you want to work at Whittard and how you can contribute to their team. Be sure to mention your availability and willingness to work the required hours.
How to prepare for a job interview at Whittard Trading Ltd
✨Show Your Passion for Tea and Coffee
Make sure to express your enthusiasm for tea and coffee during the interview. Share any personal experiences or knowledge you have about different types of tea and coffee, as this will demonstrate your genuine interest in the products you'll be selling.
✨Highlight Customer Service Skills
Since the role focuses heavily on customer service, be prepared to discuss your previous experiences in similar roles. Use specific examples to illustrate how you've provided excellent service and handled challenging situations with customers.
✨Demonstrate Teamwork Abilities
Whittard values collaboration, so be ready to talk about your experience working in a team. Share instances where you contributed to a positive team environment or helped achieve a common goal, showcasing your ability to work well with others.
✨Prepare for Product Discussions
Expect to engage in discussions about Whittard's products during the interview. Brush up on their offerings and think about how you would guide a customer in choosing the right product. This will show that you're proactive and ready to take on the ambassador role.
