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- Tasks: Lead and motivate a team to deliver exceptional customer service in our showroom.
- Company: B&Q is dedicated to helping customers improve their homes with confidence and creativity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Why this job: Join a diverse team where your ideas matter and you can make a real impact.
- Qualifications: Retail experience and strong leadership skills are essential; problem-solving abilities are a plus.
- Other info: Flexible shifts available, including weekends and evenings; we support diversity and inclusion.
The predicted salary is between 22000 - 27000 £ per year.
Overview Team Leader – Showroom Full Time – 36.75 hours per week Permanent Contract Shifts available Monday – Sunday, 5.00am – 10.00pm £26,199.81- £27,766.83 per year B&Q Nottingham We believe anyone can improve their home to make life better. Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Team Leader and you’ll be a big part of this. What\’s the job? Great showrooms rely on great teams. You’ll help us develop both. Motivating, developing and supporting every member of your team, you’ll provide them with everything they need to give our customers the very best sales and after-sales service. You’ll manage resources and lead by example when it comes to safety and customer service. You’ll get creative too – finding and taking opportunities to do things differently and make things better. What we need: With bags of retail and sales experience and the ability to really get the best out of people, you’ll feel right at home with us. You’re a brilliant problem solver – comfortable making decisions quickly and putting them into action to help customers with their biggest home improvement projects. Positive and curious, you’re full of ideas and you’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays. What\’s in it for me? As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities . You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best. So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments. #LI-Onsite #LI-TO1 #J-18808-Ljbffr
Team Leader - Showroom employer: B&Q Limited
Contact Detail:
B&Q Limited Recruiting Team
recruitment@b-and-q.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Showroom
✨Tip Number 1
Familiarise yourself with B&Q's values and mission. Understanding their commitment to customer service and community can help you align your answers during interviews, showcasing how you embody these principles.
✨Tip Number 2
Highlight your leadership experience in retail settings. Be prepared to share specific examples of how you've motivated and developed team members, as this is crucial for the Team Leader role.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing scenarios where you've successfully resolved customer issues or improved processes. This will show your ability to think on your feet, which is essential for this position.
✨Tip Number 4
Be ready to discuss your adaptability and willingness to learn new technologies. Since the role involves using new tools and methods, showing enthusiasm for continuous learning can set you apart from other candidates.
We think you need these skills to ace Team Leader - Showroom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail and sales experience. Emphasise any leadership roles or team management experience, as well as your problem-solving skills and ability to motivate others.
Craft a Compelling Cover Letter: In your cover letter, express your passion for home improvement and customer service. Mention specific examples of how you've successfully led teams or improved sales in previous roles.
Showcase Your Flexibility: Since the role requires working on a rota that includes weekends and evenings, clearly state your availability in your application. Highlight your adaptability and willingness to work varied hours.
Demonstrate Your Creativity: B&Q values innovative ideas. In your application, include examples of how you've implemented creative solutions in past roles, particularly in improving customer service or team performance.
How to prepare for a job interview at B&Q Limited
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to motivate and support a team. Prepare examples of how you've successfully led teams in the past, focusing on your approach to developing team members and enhancing their performance.
✨Emphasise Problem-Solving Abilities
The role requires quick decision-making and problem-solving skills. Be ready to discuss specific challenges you've faced in previous roles and how you resolved them, particularly in a retail or customer service context.
✨Highlight Your Creativity
B&Q values innovative thinking. Think of instances where you've implemented creative solutions or improved processes in your previous jobs. This will show that you're not just a follower but someone who can contribute to making things better.
✨Demonstrate Flexibility and Adaptability
Since the job involves working varied shifts, it's important to convey your flexibility. Share experiences where you've adapted to changing circumstances or worked outside of standard hours to meet business needs.
