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- Tasks: Join us as a Transformation Business/Data Analyst to improve services and processes in our local authority.
- Company: The London Borough of Hillingdon is dedicated to enhancing community services and ensuring resident satisfaction.
- Benefits: Flexible hours available; minimum commitment of 2 days per week; potential for contract extension.
- Why this job: Be part of impactful transformation projects that make a real difference in the community.
- Qualifications: Experience in business process improvement and strong analytical skills are essential.
- Other info: Diversity and inclusion are core values; we welcome applications from all backgrounds.
We are currently looking for a number of experienced Transformation Business/Data Analysts. Our requirement is initially a 3 month temporary contract, but potentially could extend for the right professional with the skill set to add value to the Local Authority.
The Business/Data Analyst will support key projects within the Council’s transformation programme to identify, scope, design and deliver improvements to services and business processes across people, policy, systems, processes and governance.To develop projects, business plans and reports to support findings. Please note, we have a number of roles in this space, and we are happy to receive applications from candidates seeking either full time or part time hours, but we do require a minimum commitment of 2 days per week for the duration of the contract. Please state on submissions if the candidate is seeking full time or part time, and numbers of days candidates will be able to commit to Hillingdon on this basis. All options will be discussed at interview.
What we need:
We are currently looking to recruit dynamic professionals who has the ability to add value to the Transformation programme taking place at Hillingdon.
You will:
Participate in Council transformation projects as required by the Director of Transformation and Business Change supporting analytical and statistical work and preparing reports and presentations for audiences at all levels.
The role will require you to:
- Elicit and gather requirements (using interviews, statistical analysis, process mapping workshops, site visits, user cases, scenarios and task and workflow analysis) to support the introduction of new and replacement processes and systems in teams within the Council.
- Bring an understanding of lean and systems thinking to transformation business change
- Identify, calculate and monitor benefits realisation and return on investment – sound financial literacy
- Define reporting requirements and specifications.
- Draw inferences from process details and link these to the big picture by considering business objectives when identifying process improvements.
- Structure and analyse large amounts of information for use when redesigning processes.
- Document as-is and to-be processes including mapping potential new processes and gaining agreement through the established governance structures within the Council for any process re-engineering required.
- Conduct thorough data business analysis, including challenging perceptions and embedded thinking, to ensure that data requirements move the business forward and achieve outcomes.
- Produce clear, concise and service design documentation, as-is and to-be process maps, business and project plans and reports etc.
- Take ownership of key deliverables and develop viable solutions with ‘to be’ processes, to resolve business issues.
- Lead in testing the solutions, including leading in User Acceptance Testing (UAT), as required.
- Lead in training provision arising from implementing solutions related to the projects, as required.
- Maintain a high level of knowledge and expertise within the Business/Data Analysis specialism.
What we are looking for:
An individual who has experience of delivering business process improvement within complex environments. Professionals who can facilitate interviews, workshops and focus groups.
Our ideal candidates will have experience of modelling processes within software applications (e.g. Microsoft Office and Visio). Experience in influencing, managing and negotiating with stakeholders, with the ability to communicate key messages across multiple areas of Council business. To remove obstacles to process design and development.
At Hillingdon we’re proud of our commitment of ‘Putting our residents first’, ensuring they’re at the heart of everything we do! We want to attract talented individuals like yourself who share our aspirations for the borough and can support us to deliver exceptional services for Hillingdon
With an ambitious strategy we pride ourselves on delivering services that improve the lives of all our residents, businesses, and partners. Embarking on a journey of continuous improvement, we’ve set an agenda to ensure the provision of; safer communities, a thriving local economy, a greener more sustainable environment, whilst increasing our digital capabilities.
Working at London’s second largest borough can be tough, particularly with government reforms, budget restrictions, and political attention – but it’s enough to keep us busy and ensures no two days are the same!
We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation.
Equity, Diversity and Equality Statement At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. We value the unique perspectives and experiences of all individuals, and we believe that our workforce should reflect the diversity of the communities we serve.We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities.
We recognize the value of a diverse workforce and encourage applications from candidates from underrepresented groups.Join us in building a workplace where diversity is not only embraced but also celebrated, and where every individual has the opportunity to thrive and contribute meaningfully to our organization\’s success.
Additional Information We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances.Due to an expected high volume of applications, we could close this role early, we therefore recommend you apply as soon as possible to avoid disappointment.
London Borough of Hillingdon | Transformation Business/Data Analyst-Temporary Contractor(3 months) employer: London Borough of Hillingdon
Contact Detail:
London Borough of Hillingdon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London Borough of Hillingdon | Transformation Business/Data Analyst-Temporary Contractor(3 months)
✨Tip Number 1
Familiarize yourself with the specific transformation projects currently underway at the London Borough of Hillingdon. Understanding their goals and challenges will help you demonstrate your knowledge and how you can contribute effectively during the interview.
✨Tip Number 2
Highlight your experience in process mapping and data analysis, as these skills are crucial for the role. Be prepared to discuss specific examples where you've successfully implemented improvements in complex environments.
✨Tip Number 3
Showcase your ability to communicate effectively with stakeholders at all levels. Prepare to share instances where you've influenced decision-making or facilitated workshops that led to successful outcomes.
✨Tip Number 4
Since the role requires a minimum commitment of 2 days per week, be clear about your availability in your application. This transparency will help align expectations and demonstrate your willingness to meet their needs.
We think you need these skills to ace London Borough of Hillingdon | Transformation Business/Data Analyst-Temporary Contractor(3 months)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and requirements of the Transformation Business/Data Analyst position. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in business process improvement, data analysis, and stakeholder management. Use specific examples to demonstrate how you have successfully contributed to similar projects in the past.
Specify Availability: Clearly state whether you are seeking full-time or part-time work in your application. Include the number of days you can commit to the role, as this is a requirement mentioned in the job description.
Showcase Your Skills: Mention any relevant tools and methodologies you are familiar with, such as Microsoft Office, Visio, and lean systems thinking. Highlight your ability to conduct interviews, workshops, and data analysis, as these skills are crucial for the role.
How to prepare for a job interview at London Borough of Hillingdon
✨Understand the Transformation Programme
Familiarize yourself with the key projects and objectives of the Council's transformation programme. Be prepared to discuss how your skills and experiences align with their goals and how you can contribute to improving services and business processes.
✨Showcase Your Analytical Skills
Be ready to demonstrate your experience in data analysis and process mapping. Prepare examples of how you've successfully gathered requirements and identified process improvements in previous roles, emphasizing your ability to handle complex environments.
✨Communicate Effectively with Stakeholders
Highlight your experience in influencing and negotiating with stakeholders. Practice articulating key messages clearly and concisely, as effective communication is crucial for facilitating workshops and interviews within the Council.
✨Prepare for User Acceptance Testing (UAT)
Since leading UAT is part of the role, be prepared to discuss your approach to testing solutions and training others. Share any relevant experiences where you have successfully led testing phases and ensured that solutions met business needs.
