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- Tasks: Join us as a Customer Service Executive, processing orders and assisting clients daily.
- Company: optiBPO is a dynamic company supporting global clients with dedicated offshoring teams.
- Benefits: Enjoy perks like in-house medical support, HMO coverage, and a collaborative work environment.
- Why this job: Be part of a growing team with opportunities for career advancement and a vibrant culture.
- Qualifications: Experience with CRM systems is a plus; strong organisational skills and a willingness to learn are essential.
- Other info: This role requires working on-site in Angeles, Pampanga during mid-shift hours.
The predicted salary is between 28800 - 43200 £ per year.
Job Category: Customer Service Job Location: Angeles, Pampanga Work with a highly professional internationally based team and be the Customer Service Executive we are looking for! This business has a growing team here in the Philippines with a great culture! Why you will love working with this Client? Our client is a company based in the United Kingdom that provides services in the marine industry across the globe. They have been in this field for more than decades and they are growing amazingly. Join their team in the Philippines and experience new career opportunities. Location / Shift Angeles Office, Mid Shift NOTE: You must be willing to work in the office in the above office location to apply for this position. Job Description As a Customer Services Executive, you will play a pivotal role in processing sales orders and assisting in the preparation of quotes for our clients and possibly also answering client calls from engineers. A certain amount of your role will also be to do reports on a daily and weekly basis. Qualifications Proven Experience in using Sage line 50 is not essential but helpful Familiar with CRM like Hubspot or similar Tertiary qualification in sales or business (desired, not essential) Proficient in Microsoft 365 programs Strong organizational skills with high level of attention to detail Relationship management Telemarketing Networking Persistence Grit Good level of computer literacy Willing to help and support colleagues Ability to work with senior leaders Energetic Humble Fast paced, willing to meet deadlines under pressure Hardworking Why join optiBPO? optiBPO is an exciting workplace where you will be surrounded by smart, talented, and motivated professionals that support clients across Australia, New Zealand, United States, Canada, United Kingdom, and Europe. optiBPO helps clients in planning, building, and managing dedicated offshoring teams in the Philippines. Enjoy great perks and benefits such as in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. It is important for us to help you advance your career by elevating growth strategies and learning opportunities throughout your career journey with us. #J-18808-Ljbffr
Customer Service Executive – HubSpot CRM employer: optiBPO
Contact Detail:
optiBPO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive – HubSpot CRM
✨Tip Number 1
Familiarise yourself with HubSpot CRM and its features. Since the role requires experience with CRM systems, having a solid understanding of how HubSpot works will give you an edge during interviews.
✨Tip Number 2
Brush up on your telemarketing and relationship management skills. Being able to demonstrate your ability to connect with clients and manage relationships effectively can set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will highlight your attention to detail and ability to work under pressure.
✨Tip Number 4
Network with current employees or professionals in the marine industry. Engaging with others in the field can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Customer Service Executive – HubSpot CRM
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Customer Service Executive position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: Emphasise any previous experience you have with CRM systems, particularly HubSpot, and your proficiency in Microsoft 365. Mention specific examples of how you've used these tools in past roles to demonstrate your capability.
Showcase Soft Skills: The role requires strong organisational skills and the ability to work under pressure. Use your application to provide examples of how you've successfully managed relationships, handled telemarketing, or met deadlines in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you're excited about this opportunity with optiBPO. Mention your willingness to work in the office and your enthusiasm for contributing to their team culture.
How to prepare for a job interview at optiBPO
✨Know Your CRM
Familiarise yourself with HubSpot CRM and its functionalities. Be prepared to discuss how you've used similar systems in the past, as this will demonstrate your ability to adapt and learn quickly.
✨Showcase Your Organisational Skills
Highlight your strong organisational skills during the interview. Provide examples of how you manage multiple tasks, especially under pressure, to show that you can handle the fast-paced environment.
✨Emphasise Teamwork
Since the role involves working closely with colleagues and senior leaders, be ready to share experiences where you successfully collaborated with others. This will illustrate your ability to fit into their team-oriented culture.
✨Prepare for Scenario Questions
Expect scenario-based questions related to customer service challenges. Prepare answers that showcase your problem-solving skills and persistence, as these traits are crucial for a Customer Service Executive.
