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For Companies At a Glance
- Tasks: Lead HR operations, manage payroll, and enhance employee engagement.
- Company: Join Sysgroup, a dynamic Managed Service Provider in Manchester.
- Benefits: Enjoy competitive salary, private healthcare, life insurance, and flexible work arrangements.
- Why this job: Be part of an innovative team that values your ideas and promotes professional growth.
- Qualifications: 3+ years in HR operations, strong leadership skills, and knowledge of HR policies required.
- Other info: Embrace a culture of integrity, excellence, and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Manchester, United Kingdom | Posted on 09/05/2025
We are seeking a highly motivated HR Operations Manager to join our Managed Service Provider (MSP) company. The ideal candidate will be a self-starter who can take full ownership of the HR operations function, with a strong focus on employee engagement and well-being.
Key Responsibilities
- HR Operations Management: Oversee and manage the day-to-day HR operations, ensuring efficient and smooth processes.
- Employee Relations: Develop and maintain positive relationships with employees, addressing their concerns and providing support.
- Payroll Management: Take ownership of the payroll process, ensuring timely and accurate payment of salaries and other payments.
- Recruitment and Onboarding: Support recruitment efforts, manage the onboarding process, and ensure new hires have a seamless transition.
- Benefits Administration: Liaise with pension, life assurance, and healthcare providers to manage benefits and ensure accurate delivery.
- Compliance: Ensure compliance with labour laws and regulations, maintaining up-to-date knowledge of HR policies.
- HR Metrics and Reporting: Monitor and analyze HR metrics, generating reports to inform decision-making in the business.
- Compensation and Benefits: Administer compensation and benefits programs, ensuring practices are competitive and fair.
- Employee Engagement: Foster a culture of engagement and collaboration, organizing events and initiatives that promote a positive work environment.
Requirements
Qualifications
- Minimum of 3 years HR operations experience, preferably within an MSP or technology company.
- Strong leadership, communication, and organizational skills. Ability to manage multiple tasks and priorities effectively.
- Proficiency in HR information systems, data analysis, and reporting.
- In-depth understanding of HR policies, labour laws, and regulations.
- Experience in payroll and benefits administration.
- Attributes: Self-starter, proactive, able to work independently, with a high level of integrity and discretion.
Why Join Us?
Joining Sysgroup means becoming part of a dynamic and innovative team dedicated to excellence. We offer a supportive and collaborative work environment where your ideas and contributions are valued. Benefits include:
- Competitive salary package, including performance-based incentives.
- Private healthcare.
- Life insurance.
- Pension scheme.
We invest in our employees\’ professional development, offering personalized learning paths, access to training materials, and ongoing career advancement opportunities.
Work-Life Balance
We prioritize work-life balance through flexible work arrangements and supportive policies to help you maintain a healthy personal and professional life.
Company Values
Our core values are integrity, excellence, and customer satisfaction. By joining us, you\’ll be part of a team that values and respects every member.
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HR Operations Manager employer: SysGroup PLC
Contact Detail:
SysGroup PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Manager
✨Tip Number 1
Familiarise yourself with the specific HR operations and employee engagement strategies that are prevalent in Managed Service Providers. Understanding the unique challenges and best practices in this sector will help you stand out during discussions.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar companies. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage in your interactions.
✨Tip Number 3
Prepare to discuss specific HR metrics and reporting tools you have used in previous roles. Being able to articulate how you've used data to drive decisions will demonstrate your analytical skills and understanding of HR operations.
✨Tip Number 4
Showcase your proactive approach by thinking of innovative employee engagement initiatives you could implement at StudySmarter. Presenting fresh ideas during your interview can highlight your creativity and commitment to fostering a positive work environment.
We think you need these skills to ace HR Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant HR operations experience, especially in areas like employee engagement, payroll management, and compliance. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for HR and your understanding of the role. Mention how your previous experience aligns with the responsibilities listed in the job description, particularly in managing HR operations and fostering employee engagement.
Highlight Relevant Skills: In your application, emphasise key skills such as leadership, communication, and proficiency in HR information systems. Make sure to connect these skills to the requirements mentioned in the job description.
Showcase Your Understanding of Company Values: Research Sysgroup's core values of integrity, excellence, and customer satisfaction. Reflect these values in your application by providing examples of how you embody them in your professional life.
How to prepare for a job interview at SysGroup PLC
✨Know Your HR Operations
Make sure you have a solid understanding of HR operations management. Be prepared to discuss your experience in overseeing HR processes and how you've improved efficiency in previous roles.
✨Showcase Employee Engagement Strategies
Be ready to share specific examples of how you've fostered employee engagement and well-being in past positions. Highlight any initiatives or events you've organised that contributed to a positive work environment.
✨Demonstrate Compliance Knowledge
Brush up on labour laws and HR policies relevant to the role. You may be asked about compliance issues, so showing that you stay updated on regulations will impress the interviewers.
✨Prepare for Payroll and Benefits Questions
Since payroll management is a key responsibility, be prepared to discuss your experience with payroll processes and benefits administration. Highlight any systems you've used and how you ensured accuracy and timeliness.
