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For Companies At a Glance
- Tasks: Lead a team to ensure excellent hotel operations and guest experiences.
- Company: Join Premier Inn, a leading hotel brand in Liverpool City Centre.
- Benefits: Enjoy up to 60% off hotel stays, pension plans, and discounts on various services.
- Why this job: Great opportunity for aspiring leaders to develop management skills in a supportive environment.
- Qualifications: Experience in retail or leadership roles is essential; customer service skills are a must.
- Other info: Permanent contract with guaranteed hours – no zero-hours contracts!
Overview
Duty Manager – London Orpington Premier Inn
Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.
We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
Details
PAY RATE: Up to £13.86 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 40 hours a week
LOCATION: 83 The Walnuts, Orpington BR6 0TW
Why you’ll love it here
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you\\\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\\\’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do
Join our team at London Orpington Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
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Hotel - Duty Manager employer: Premier Inn Limited
Contact Detail:
Premier Inn Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel - Duty Manager
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and team leadership will help you align your experience with what they are looking for in a Duty Manager.
✨Tip Number 2
Network with current or former employees of Premier Inn, especially those in management roles. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare specific examples from your past leadership experiences that demonstrate your ability to manage a team effectively. Highlight situations where you improved customer satisfaction or resolved conflicts.
✨Tip Number 4
Show enthusiasm for the hospitality industry and a genuine interest in creating exceptional guest experiences. This passion can set you apart from other candidates and resonate well with the hiring team.
We think you need these skills to ace Hotel - Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience, particularly in retail or similar roles. Emphasise any achievements that demonstrate your ability to inspire and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your management skills. Mention specific examples of how you've successfully led teams and improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, focus on key skills such as communication, organisation, and health & safety knowledge. These are crucial for the Duty Manager role and should be evident in your application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Premier Inn Limited
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles in detail. Highlight specific examples where you successfully led a team, resolved conflicts, or improved performance. This will demonstrate your capability to manage the hotel operations effectively.
✨Emphasise Customer Service Skills
Since the role focuses on delivering outstanding customer service, share experiences that showcase your ability to handle guest complaints and ensure satisfaction. Use real-life scenarios to illustrate how you went above and beyond for customers.
✨Understand Health & Safety Standards
Familiarise yourself with health and safety regulations relevant to the hospitality industry. Be ready to discuss how you would implement these standards in your role as Duty Manager, ensuring a safe environment for both guests and staff.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's operations, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if the hotel aligns with your career goals.
