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- Tasks: Support IT infrastructure across Europe, diagnosing and resolving network issues.
- Company: Join a global industry leader with a high-performing network team.
- Benefits: Competitive pay rates and potential for ongoing contract work.
- Why this job: Be the first line of defence in a dynamic environment with global impact.
- Qualifications: CCNA certification and 3 years' experience with Cisco technologies required.
- Other info: On-call rotation every 2 months; must have right to work in the UK.
The predicted salary is between 36000 - 60000 £ per year.
Network Analyst & Support Engineer Peterborough or Stafford (fully onsite) 12 month contract- likely to be ongoing for the right person! Competitive PAYE or Umbrella rates discussed upon application We’re seeking a Network Analyst & Support Engineer to join a high-performing network team within a global industry leader. We are looking for an engineer that can support IT infrastructure across Europe, Africa, and the Middle East (EAME) – with potential global involvement. You’ll serve as the first line of defence for network incidents, owning the incident ticket queue, engaging directly with customers, diagnosing issues, and resolving or escalating as needed. You’ll also be the first point of contact for network-related requests. What will you do? • Provide remote L2/3 network support to regional factories, offices, and warehouses • Own ticket queues, run IT meetings and report on open cases • Collaborate with regional and global teams • Participate in a 1-week on-call rotation every 2 months What skills and experience would you need? CCNA certification required (proof of certification needed) Minimum 3 years\’ experience with Cisco network technologies Configuration and maintenance of Cisco 3850, 9300 and 9500 switches Familiarity with Cisco 9800 controllers (highly desirable) Basic experience with ticketing tools such as ServiceNow Bachelor’s degree in Computer Science or equivalent Experience in manufacturing IT environments is a plus Tools & Tech Cisco IOS, routers, switches, WLCs Microsoft Office Suite Putty, DNS/DHCP and general network tools Applicants must have an existing right to work in the UK and evidence of eligibility will be required. Suitable candidates will be contacted. The above represents a summary of the contract assignment. A full description of this contract assignment is available. A full explanation of this rate and all deductions will be explained in a key information document (KID) supplied to registered candidates . #J-18808-Ljbffr
Network Analyst & Support Engineer employer: Seismic Limited
Contact Detail:
Seismic Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Analyst & Support Engineer
✨Tip Number 1
Make sure to brush up on your Cisco network technologies, especially the specific models mentioned in the job description like the 3850, 9300, and 9500 switches. Being able to discuss your hands-on experience with these devices during an interview will set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with ticketing tools like ServiceNow, as this role involves managing incident ticket queues. If you have experience with similar tools, be ready to share examples of how you've used them to resolve issues efficiently.
✨Tip Number 3
Since this position requires collaboration with regional and global teams, prepare to demonstrate your teamwork skills. Think of specific instances where you've successfully worked with others to solve network issues or improve processes.
✨Tip Number 4
Given the international scope of the role, it’s beneficial to show your understanding of different IT environments, particularly in manufacturing. Research common challenges faced in these settings and be ready to discuss how your skills can address them.
We think you need these skills to ace Network Analyst & Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience with Cisco network technologies, particularly your work with Cisco 3850, 9300, and 9500 switches. Include your CCNA certification prominently, as it's a key requirement for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention your experience in providing L2/3 network support and your familiarity with ticketing tools like ServiceNow. Be specific about how your skills align with the job description.
Showcase Relevant Experience: When detailing your work history, focus on your experience in manufacturing IT environments if applicable. Highlight any instances where you successfully diagnosed and resolved network incidents, as this will demonstrate your capability to handle the responsibilities of the role.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that all information is accurate and up-to-date. A polished application reflects your attention to detail.
How to prepare for a job interview at Seismic Limited
✨Showcase Your Technical Skills
Make sure to highlight your CCNA certification and any relevant experience with Cisco technologies during the interview. Be prepared to discuss specific projects or challenges you've faced, particularly with Cisco 3850, 9300, and 9500 switches.
✨Demonstrate Problem-Solving Abilities
As a Network Analyst & Support Engineer, you'll need to diagnose and resolve network issues. Prepare examples of past incidents you've handled, focusing on your thought process and the steps you took to resolve them.
✨Familiarise Yourself with Ticketing Tools
Since experience with ticketing tools like ServiceNow is mentioned, it’s beneficial to understand how these systems work. If you have prior experience, be ready to discuss how you used them to manage incidents and requests.
✨Prepare for Team Collaboration Questions
Collaboration is key in this role. Think of examples where you've worked with regional or global teams to solve network issues. Highlight your communication skills and how you ensure everyone is on the same page.
