At a Glance
- Tasks: Handle pre-litigation credit hire files and negotiate settlements with clients and solicitors.
- Company: Keoghs is a leading legal provider for insurers, known for its supportive team culture.
- Benefits: Enjoy hybrid working, 25 days holiday, health support, and various employee perks.
- Why this job: Join a dynamic team with clear career progression and opportunities to specialise in exciting cases.
- Qualifications: Experience in handling pre-litigated claims is essential; A Level education or equivalent preferred.
- Other info: Flexible hours and a relaxed dress code create a great work-life balance.
The predicted salary is between 30000 - 42000 Β£ per year.
To pursue settlement of a case load of pre-litigation credit hires file in accordance with agreed cycle times and spend targets, ensuring Client Guidelines are adhered to. It is important that the job holder can quickly review files and formulate an initial Strategy, commence early telephone negotiations with Credit Hire Organisations and Third Party Solicitors and liaise with Insurers where necessary.
This role will suit not only experienced Paralegals, but individuals who have experience in the Credit Hire sphere, to include in Insurance Companies.
Key Accountabilities:
- Reviewing pre proceedings files, noting and abiding by Client Guidelines.
- Formulating, implementing and updating strategies as necessary.
- Delivering market leading indemnity spend and strong results for clients.
- Robust negotiations with Credit Hire Organisations and Third party Solicitors.
- Using current legal doctrine and case law strategies to expedite settlement.
- Where appropriate building strong working relationships with insurer clients.
- Proactive handling of cases to avoid complaints or other issues.
- Ensuring tasks are carried out as per Schedule in Case Management System.
- Ensuring files are kept within ISO 9001 guidelines.
- To ensure compliance with the LSNI Regulations.
Working Hours: 35 hours per week. Standard working hours are Monday β Friday 9.00 am β 5.00 pm with 1 unpaid hour for lunch. Hybrid and flexible working is available.
Experience, Skills and Qualifications:
- Some experience of handling Pre-litigated claims is essential.
- Specific experience of handling Pre-Litigated Credit Hire Claims is highly desirable.
- Educated to A Level standard or equivalent, with a degree being desirable.
- Ability to use own initiative.
- Ability to plan and prioritise workloads, keep to deadlines and work under pressure.
- Excellent listening and verbal communication skills.
- Excellent analytical skills and attention to detail.
- Good telephone negotiation skills.
- Ability to follow work processes and keep to Strategy.
- Ability to recognise when sensitivity and tact are required.
- Ability to make decisions and remain calm under pressure.
- Ability to effectively work within a team.
- Confidence to take initiative to innovate and adapt to changing situations.
- Confidence to seek advice and guidance when dealing with new tasks.
- Good IT skills including Word, Outlook, and experience of a Case Management System preferred.
Benefits:
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare β 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service β after 1 yearsβ service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets *after successfully completing probation
Pre-Litigation Credit Hire File Handler employer: Keoghs
Contact Detail:
Keoghs Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Pre-Litigation Credit Hire File Handler
β¨Tip Number 1
Familiarise yourself with the specific processes and regulations surrounding pre-litigation credit hire claims. Understanding the nuances of these claims will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
β¨Tip Number 2
Practice your negotiation skills, as this role involves robust negotiations with Credit Hire Organisations and Third Party Solicitors. Consider role-playing scenarios with friends or colleagues to refine your approach and build your confidence.
β¨Tip Number 3
Network with professionals in the legal and insurance sectors, particularly those who have experience in credit hire. Engaging with industry contacts can provide valuable insights and potentially lead to referrals that could enhance your application.
β¨Tip Number 4
Stay updated on current legal doctrines and case law relevant to credit hire claims. This knowledge will not only help you in formulating strategies but also show your proactive approach to staying informed in a fast-paced environment.
We think you need these skills to ace Pre-Litigation Credit Hire File Handler
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in handling pre-litigated claims, especially in credit hire. Use specific examples that demonstrate your skills in negotiation and case management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your ability to adhere to client guidelines and your experience with telephone negotiations, as these are key aspects of the job.
Highlight Relevant Skills: In your application, emphasise skills such as analytical thinking, attention to detail, and effective communication. These are crucial for the role and will help you stand out as a candidate.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the legal field.
How to prepare for a job interview at Keoghs
β¨Understand the Role
Make sure you thoroughly understand the responsibilities of a Pre-Litigation Credit Hire File Handler. Familiarise yourself with the key accountabilities mentioned in the job description, such as reviewing files, formulating strategies, and negotiating with Credit Hire Organisations.
β¨Showcase Relevant Experience
Highlight any previous experience you have in handling pre-litigated claims or working within the credit hire sector. Be prepared to discuss specific cases you've worked on and how you approached them, demonstrating your analytical skills and attention to detail.
β¨Prepare for Negotiation Scenarios
Since the role involves robust negotiations, practice common negotiation scenarios you might encounter. Think about how you would handle difficult conversations with Credit Hire Organisations or Third Party Solicitors, and be ready to showcase your telephone negotiation skills.
β¨Emphasise Teamwork and Initiative
Keoghs values a supportive team ethos, so be sure to express your ability to work well within a team. Share examples of how you've collaborated with others in the past and demonstrate your confidence in taking the initiative when required.