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- Tasks: Lead a team, manage operations, and drive growth in a meaningful role.
- Company: Join The Crematorium and Memorial Group, the UK's largest end-of-life business.
- Benefits: Enjoy a competitive salary, 25 days holiday, private healthcare, and life assurance.
- Why this job: Make a profound impact on communities while developing your leadership skills.
- Qualifications: Strategic thinker with people management experience; bereavement sector experience is a plus.
- Other info: Flexible working hours, including weekends and evenings, to meet community needs.
The predicted salary is between 35000 - 45000 £ per year.
Join to apply for the Crematorium Business Leader role at The Crematorium and Memorial Group. Full-time, permanent. Salary: £35,000 - £45,000 per annum + annual bonus.
Are you a forward-thinking leader with a flair for management and a passion for helping others? Location: Emstrey Crematorium & Cemetery, Shrewsbury, Shropshire. We are seeking a dynamic and inspiring Business Leader to join our team. You will be responsible for a range of business management activities - including driving growth, overseeing daily operations, managing a P&L, developing your team, and making a profound impact on the communities we serve.
What We’re Looking For:
- A strategic thinker with a passion for leading and developing people.
- Comfortable with all aspects of people management: conducting 121s, annual reviews, employee relations, and managing holiday rotas.
- Excellent interpersonal skills with an ability to connect with people from all walks of life, with a natural empathy and desire to make a difference.
- Embody our vision, values, and leadership behaviours as a role model for your team.
- Being truly multi-skilled - covering other on-site duties such as cremations, chapel & administrative responsibilities, as well as the sale of Memorials.
- Willing to work flexibly - including occasional weekends, early mornings, and evenings on a rota basis.
- Consistently deliver exceptional customer service to our families, funeral directors, and community.
- Innovate and enhance practices within your site and the broader division.
- Monitor customer feedback and uphold the highest health and safety standards.
- Excellent commercial acumen with experience managing P&L and growing a business.
- Adaptability, comfortable with the varied and unique demands of our industry.
- Previous experience in the bereavement sector is beneficial but not essential.
- A true community focus with a genuine passion for community engagement and building strong local relationships.
- Compassionately commercial, seek out new opportunities and build relationships within and beyond the usual catchment area.
Why Join Us:
As the UK's largest end of life business, when you join our team, you become part of something deeply meaningful. We champion values such as consistently exceptional customer service, compassionate commerciality, accountability, and one team. You'll be welcomed warmly, receive ongoing training and development, and have the chance to make a significant impact every day.
If this sounds like the opportunity you’ve been waiting for, Apply Now and embark on a rewarding journey with us!
What we offer to you:
- Competitive Salary
- 25 Days Holiday + Bank Holidays.
- BUPA Private Healthcare (Self).
- Life Assurance X2 Salary.
- Access to our Internal Development Schemes.
What are the next steps?
To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!
FCA Statement: Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients.
Equality, Diversity and Inclusion Statement: Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.
Crematorium Business Leader employer: Dignity Funerals
Contact Detail:
Dignity Funerals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crematorium Business Leader
✨Tip Number 1
Research the Crematorium and Memorial Group thoroughly. Understand their values, mission, and the specific services they offer. This knowledge will help you align your conversation during interviews with their goals and demonstrate your genuine interest in the role.
✨Tip Number 2
Network within the bereavement sector. Attend local events or join online forums related to funeral services and community engagement. Building connections can provide insights into the industry and may even lead to referrals for the position.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams. Think of specific examples where you've successfully led a team through challenges or implemented changes that improved operations, as this will be crucial for the Business Leader role.
✨Tip Number 4
Showcase your understanding of customer service excellence. Be ready to share how you've previously enhanced customer experiences or handled difficult situations, as this aligns with the company's commitment to exceptional service.
We think you need these skills to ace Crematorium Business Leader
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly understand the responsibilities and requirements of the Crematorium Business Leader position. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your management experience, particularly in people management and business growth. Use specific examples to demonstrate your achievements and how they align with the role's requirements.
Write a Tailored Cover Letter: Your cover letter should reflect your passion for the role and the bereavement sector. Highlight your leadership style, community focus, and any relevant experience that showcases your ability to drive growth and deliver exceptional customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Dignity Funerals
✨Show Your Passion for Community Engagement
Demonstrate your genuine interest in community involvement during the interview. Share examples of how you've previously engaged with local communities or how you plan to build strong relationships in this role.
✨Highlight Your People Management Skills
Be prepared to discuss your experience in managing teams, conducting reviews, and handling employee relations. Use specific examples to illustrate your leadership style and how you inspire and develop your team.
✨Emphasise Your Commercial Acumen
Since the role involves managing a P&L, be ready to talk about your experience with financial management. Discuss any strategies you've implemented to drive growth and improve profitability in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your adaptability and problem-solving skills in unique situations. Think of scenarios where you've had to innovate or enhance practices, and be ready to explain your thought process and outcomes.
