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- Tasks: Lead the tool hire department, ensuring excellent customer service and smooth operations.
- Company: BSS is a market leader in tool hire, part of Travis Perkins plc, offering growth opportunities.
- Benefits: Enjoy full training, competitive salary, and a fantastic location with Mon-Fri hours.
- Why this job: Join a dynamic team focused on customer satisfaction and community impact.
- Qualifications: No tool hire experience needed; just bring your leadership and communication skills.
- Other info: Be part of a supportive team that values dedication and offers career progression.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Tool Hire Manager- Manchester (Salford Quays) role at BSS 2 weeks ago Be among the first 25 applicants Join to apply for the Tool Hire Manager- Manchester (Salford Quays) role at BSS Get AI-powered advice on this job and more exclusive features. Job Title: Tool Hire Manager BSS Location: BSS Manchester (Salford Quays) Job Type: Full-time At BSS, we are dedicated to providing exceptional service and high-quality products to our customers. As part of Travis Perkins plc, we are a market leader in our industry, offering a great place to build a career with real opportunities for growth and development. About The Role We are looking for a proactive and customer-driven Tool Hire Manager to take ownership of our tool hire department. You will play a key role in ensuring smooth day-to-day operations, delivering excellent customer service, and identifying opportunities to grow the business. This role is ideal for someone with strong leadership, sales, or customer relationship experienceno previous tool hire experience is required, as full training will be provided. Key Responsibilities Take responsibility for the overall performance of the tool hire department, ensuring efficiency and high service standards. Engage with customers, providing advice on hire solutions to meet their needs. Build and maintain strong customer relationships,client hospitality, build supplier relationships, identifying opportunities to increase revenue and grow the department. Drive sales by promoting hire services and ensuring customers receive the best possible experience. Manage equipment availability, ensuring all tools are well-maintained and ready for hire. Ensure all health and safety procedures are followed within the department. Provide guidance and support to team members where needed. Involvement with our Charity partners . What Were Looking For Experience in Management(but not essential), sales, or customer-facing role with a focus on building relationships. A confident and motivated individual with excellent communication skills. A commercial mindset with a drive to meet targets and grow the business. Strong organisational skills and a keen eye for detail. A willingness to learn about tool hire products and develop expertise (full training provided). Whats in It for You? Full training and development to build your knowledge and skills in Tool hire and BSS. A dynamic, customer-focused environment with plenty of variety. Opportunities for career progression within the business. Competitive salary and benefits package. Fantastic location at Salford Quays . Mon- Fri working hours (no weekends). At BSS, we are more than just a business; we are a team that values dedication, growth, and opportunity. If you are ready for a new challenge and have the skills to excel in this role, wed love to hear from you. Apply today! SIGN UP FOR JOB ALERTS Building better communities Our businesses span the trade, home improvement and DIY markets and our aim is to offer the best for our employees, customers, suppliers and the communities around us which helps bring our strategy to life. Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Management Industries Strategic Management Services Referrals increase your chances of interviewing at BSS by 2x Sign in to set job alerts for “Tools Manager” roles. 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Tool Hire Manager- Manchester (Salford Quays) employer: BSS
Contact Detail:
BSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Manager- Manchester (Salford Quays)
✨Tip Number 1
Familiarise yourself with the tool hire industry. Even though you don't need prior experience, understanding the basics of tool hire and the types of equipment available can help you engage more effectively with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with professionals in the field. Attend local trade shows or industry events to meet people who work in tool hire or related sectors. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your customer service skills during any interactions. Since the role focuses heavily on customer relationships, be prepared to discuss examples from your past experiences where you've successfully managed client expectations or resolved issues.
✨Tip Number 4
Research BSS and its values. Understanding the company's mission and how they operate will allow you to align your answers with their goals during interviews, demonstrating that you're not just looking for any job, but are genuinely interested in being part of their team.
We think you need these skills to ace Tool Hire Manager- Manchester (Salford Quays)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Tool Hire Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: Even if you don't have direct tool hire experience, focus on your management, sales, or customer-facing roles. Provide specific examples of how you've built relationships and driven sales in previous positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your motivation to learn about tool hire products and how you can contribute to the team's success at BSS.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at BSS
✨Show Your Customer Focus
As a Tool Hire Manager, customer service is key. Be prepared to discuss how you've successfully engaged with customers in the past and how you can apply that experience to this role. Highlight any specific examples where you went above and beyond to meet customer needs.
✨Demonstrate Leadership Skills
Even if you haven't held a formal management position, think about times when you've taken the lead on a project or helped guide a team. Share these experiences during your interview to showcase your potential as a leader in the tool hire department.
✨Understand the Business
Familiarise yourself with BSS and its operations. Research their services, values, and market position. This knowledge will not only help you answer questions more effectively but also demonstrate your genuine interest in the company and the role.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and growth opportunities within BSS. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
