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- Tasks: Help clients manage debts and improve financial situations through expert advice and support.
- Company: Join Citizens Advice Newcastle, a respected charity dedicated to providing free financial advice.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and community impact.
- Why this job: Make a real difference in people's lives while developing valuable skills in finance and counselling.
- Qualifications: Experience in debt advice is preferred; compassion and communication skills are essential.
- Other info: We encourage applications from underrepresented groups to enhance our diverse workforce.
The predicted salary is between 28800 - 48000 £ per year.
Citizens Advice Newcastle is a highly respected and established charitable organisation dedicated to providing free and confidential advice to individuals and families facing financial difficulties. We are currently seeking a motivated and compassionate individual to join our team as a Debt and Money Adviser. As an experienced Debt and Money Adviser, you will play a crucial role in helping individuals and families manage their debts, improve their financial situations, and achieve long-term stability. You will work closely with clients, providing them with expert advice, support, and guidance on a range of debt and money-related issues. You will be responsible for conducting comprehensive assessments of clients\’ financial situations, negotiating with creditors, and developing personalised debt management plans. The role is funded by Money Advice and Pensions Service and includes face to face advice as well as through telephone and email. This job involves casework. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently under represented in our workforce Application pack available from linda@newcastlecab.org.uk CVs NOT accepted and previous applicants need not apply #J-18808-Ljbffr
Debt and Money Adviser employer: Connected Voice
Contact Detail:
Connected Voice Recruiting Team
linda@newcastlecab.org.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Debt and Money Adviser
✨Tip Number 1
Familiarise yourself with the key issues surrounding debt and money advice. Understanding the common challenges clients face will help you demonstrate your knowledge during interviews and show that you're genuinely passionate about helping others.
✨Tip Number 2
Network with professionals in the field of debt and money advice. Attend relevant workshops or seminars to meet people who work in similar roles. This can provide you with valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare for potential role-play scenarios during the interview process. Being able to demonstrate your approach to client interactions, especially in sensitive situations, can set you apart from other candidates.
✨Tip Number 4
Research Citizens Advice Newcastle specifically. Understanding their values, mission, and the communities they serve will allow you to tailor your responses in interviews and show that you are a good fit for their team.
We think you need these skills to ace Debt and Money Adviser
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Debt and Money Adviser. Highlight your experience in managing debts, conducting financial assessments, and providing tailored advice in your application.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others with financial difficulties. Use specific examples from your past experiences to demonstrate your skills and commitment to the role.
Highlight Relevant Skills: Emphasise skills such as negotiation, communication, and empathy in your application. These are crucial for effectively supporting clients in managing their financial situations.
Follow Application Instructions: Make sure to adhere to the application guidelines provided by Citizens Advice Newcastle. Since CVs are not accepted, focus on submitting the required documents as specified in the job description.
How to prepare for a job interview at Connected Voice
✨Understand the Role
Make sure you have a solid grasp of what a Debt and Money Adviser does. Familiarise yourself with the key responsibilities, such as conducting assessments and negotiating with creditors. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Empathy and Compassion
As this role involves working closely with individuals facing financial difficulties, it's crucial to convey your ability to empathise with clients. Prepare examples from your past experiences where you've shown compassion and understanding in challenging situations.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific scenarios related to debt management. Think about potential challenges clients might face and how you would advise them. Practising these responses can help you feel more confident during the interview.
✨Highlight Your Communication Skills
Effective communication is key in this role, whether it's face-to-face, over the phone, or via email. Be ready to discuss how you tailor your communication style to suit different clients and ensure they understand their options clearly.
