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- Tasks: Coordinate civil engineering activities to ensure timely and cost-effective delivery.
- Company: Join a thriving telecoms business focused on excellent customer experiences.
- Benefits: Enjoy hybrid working, 25 days holiday, and your birthday off!
- Why this job: Be part of a dynamic team that values relationships and proactive problem-solving.
- Qualifications: 2+ years in a Civils Coordinator role with strong communication and organisational skills.
- Other info: Experience with GPON networks and Street Manager is a plus.
The predicted salary is between 24000 - 36000 £ per year.
NMS Recruit are seeking an experienced Civils Coordinator for a thriving telecoms business. This is an office based role where you will be responsible for ensuring the smooth delivery of Civil Engineering activities in a timely and cost-effective manner to deliver an excellent customer experience. Having the customer at the heart of what you do, you will develop effective relationships with suppliers to meet challenging time scales and be pragmatic enough to steer through complex issues to ensure circuits are handed over in a timely fashion. You will also keep customers and partners fully updated with order progress, with close attention to delivery timelines and highlighting issues that may jeopardise delivery.
Responsibilities
- Manage a workstack of connection installs that are currently awaiting civils
- Manage Network extensions which require Civils / PIA amendments
- Manage the contractor to ensure process is followed and PIA compliant including chasing SPO evidence
- Drive customer connections whilst awaiting civils and contractor to find work arounds i.e., civils avoidance or re-routes
- Manage costs
- Data tracking
- Updating the customer and partners with progress
- Proactive with permit checking - Street Manager
- Identify and manage risks & issues to minimise the impact to customers
- Work as part of a team to maintain a positive environment, building strong relationships across the business
Experience
- 2+ years experience in a Civils Coordinator/Administrator role
- Analysis, organisation, and planning skills
- Excellent communication skills (written and verbal)
- Self-motivated and driven to meet service objectives and targets
- Enthusiastic and highly motivated with an eye for detail
- Able to liaise and interact effectively with management, technical teams, and customers
- Flexible approach and able to manage varying workload
- Team Player
Desirable Experience
- Knowledge of GPON telecoms networks
- Experience of Street Manager portal
Benefits
- Up to £30,000 DOE
- Hybrid working
- Birthday and work anniversary off
- 25 days holiday plus bank holidays
- Death in service
- Additional benefits
Civils Coordinator employer: NMS Recruit Limited
Contact Detail:
NMS Recruit Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civils Coordinator
✨Tip Number 1
Familiarise yourself with the specific requirements of the Civils Coordinator role. Understanding the nuances of civil engineering activities in telecoms will help you speak confidently about your relevant experience during interviews.
✨Tip Number 2
Network with professionals in the telecoms industry, especially those who have experience in civil engineering roles. This can provide you with insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Given the role's focus on managing risks and issues, having specific examples ready will demonstrate your ability to handle complex situations effectively.
✨Tip Number 4
Showcase your communication skills by being proactive in following up with the hiring team after your application. A polite email expressing your enthusiasm for the role can set you apart from other candidates.
We think you need these skills to ace Civils Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in civil engineering coordination or administration. Emphasise skills such as analysis, organisation, and communication, which are crucial for the Civils Coordinator role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the telecoms industry. Mention specific experiences that demonstrate your ability to manage projects, communicate effectively, and build relationships with customers and suppliers.
Highlight Relevant Experience: In your application, clearly outline any previous roles where you managed work stacks, dealt with contractors, or handled customer communications. Use specific examples to illustrate your problem-solving skills and ability to meet deadlines.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for the Civils Coordinator position.
How to prepare for a job interview at NMS Recruit Limited
✨Showcase Your Communication Skills
As a Civils Coordinator, excellent communication is key. Be prepared to discuss how you've effectively communicated with customers and suppliers in the past. Use specific examples to demonstrate your ability to keep stakeholders updated and manage expectations.
✨Demonstrate Problem-Solving Abilities
This role requires a pragmatic approach to complex issues. Think of instances where you've successfully navigated challenges or found workarounds in previous roles. Highlight your analytical skills and how they helped you minimise risks and ensure timely delivery.
✨Emphasise Teamwork and Relationship Building
The job involves working closely with various teams and building strong relationships. Prepare to discuss how you've collaborated with others in the past, particularly in high-pressure situations. Show that you're a team player who values a positive work environment.
✨Familiarise Yourself with Relevant Tools
Knowledge of tools like Street Manager is beneficial for this position. If you have experience with such platforms, be sure to mention it. If not, do some research beforehand to show your willingness to learn and adapt to new technologies.
